Administrator/Receptionist

Pertemps Wolverhampton; Wolverhampton; On-site; GBP 23,000 - 28,000; Full time

Job summary

A recruitment agency is seeking an organized and professional Administrator / Receptionist for an office-based role in Wolverhampton. You will manage incoming calls, provide administrative support, and act as the first point of contact for customers and visitors. The candidate must have experience in office support and possess strong organizational skills. This is a full-time position with a salary of up to £28,000, depending on experience.

Qualifications

• Previous experience in an administrator, receptionist, or office support role.
• Professional, clear, and confident telephone manner.
• Strong attention to detail and organisational skills.

Responsibilities

• Managing incoming calls and acting as first point of contact.
• Reception and front-of-office monitoring.
• Handling email enquiries and other customer contact channels.

Skills

Organisational skills

Professional telephone manner

Attention to detail

Customer service skills

Job description

Administrator / Receptionist

Location: Wolverhampton (office-based)

Hours: Full-time, 40 hours per week. Reduced hours considered

Salary: Up to 28,000 depending on experience

We are recruiting an Administrator / Receptionist to support a busy office and front‑of‑house function in Wolverhampton. This is a varied administration and reception role suited to someone organised, professional, and confident on the telephone.

You will act as the first point of contact for customers and visitors while providing administrative support across the wider business.

Key responsibilities

• Managing incoming calls and acting as first point of contact
• Reception and front‑of‑office monitoring
• Making outbound follow‑up calls
• Handling email enquiries and other customer contact channels
• Logging and updating enquiries accurately on the CRM system
• Coordinating schedules and diary management
• Processing purchase orders and invoices
• General office administration support

About you

• Previous experience in an administrator, receptionist, or office support role
• Professional, clear, and confident telephone manner
• Comfortable representing the business as first point of contact
• Positive and upbeat while remaining focused and productive
• Strong attention to detail and organisational skills
• Able to manage a dual administration / reception role in a busy office