Administrator/Receptionist

All Locations; Tendring; On-site; GBP 12,000 - 17,000; Part time

Job summary

Ranworth Surgery is seeking a part-time Administrator/Receptionist to join the team. The role includes receptionist and administrative duties, patient registration, appointment bookings, and liaising with the multidisciplinary team.

The successful candidate will have GCSE level or equivalent education, excellent communication and IT skills, and a flexible, client-focused approach. Shifts are Monday and Friday 13:00–18:30, with a requirement for occasional out-of-hours flexibility and a

Qualifications

• GCSE level or equivalent is required.
• Excellent communication skills are essential.
• Strong IT skills are essential for daily admin tasks.
• Clear, polite telephone manner is required.
• Flexible and cooperative approach is important.
• Forward thinking and goodwill toward patients is desirable.

Responsibilities

• Greet and direct patients and visitors.
• Register patients and book appointments.
• Process information (electronic and hard copy).
• Support clinicians and multidisciplinary team as required.
• Handle messages and inquiries for the clinical team.
• Liaise with external agencies as needed.

Skills

Communication skills

IT skills

Telephone manners

Flexibility

Education

GCSE level or equivalent

Job description

Ranworth Surgery are seeking an Administrator/Receptionist to join their well-established team on a part-time basis working the following shift pattern:

Shift Pattern

• Monday 13:00 - 18:30
• Friday 13:00 - 18:30

The successful candidate will be responsible for undertaking a wide range of reception and administrative duties, as well as providing general support to the multidisciplinary team. Duties can include but are not limited to:

• Greeting and directing patients
• Patient registration
• Booking appointments
• Processing of information (electronic and hard copy)
• Assisting patients, as required
• Acting as a point of contact for patients
• Distributing information
• Handling messages and enquiries for the clinical team
• Liaising with multidisciplinary team members and external agencies such as secondary care and community service providers
• Educated to GCSE level or equivalent
• Excellent communication skills
• Strong IT skills
• Clear, polite telephone manner
• Flexible and corporative
• Forward thinker
• Experience of working with the general public desirable
• Flexibility to work outside of core office hours on occasions
• GP practice experience preferred, but not essential