Administrator/Receptionist

West Suffolk Clinical Commissioning Group; Tendring; Remote; GBP 12,000 - 17,000; Part time

Job summary

Ranworth Medical Group in Tendring is seeking an Administrator/Receptionist for a part-time position. You will work Monday and Friday 13:00–18:30, handling reception tasks and supporting the GP practice team.

The role requires GCSE level education, strong IT and communication skills, a clear telephone manner, and flexibility to assist the public. Experience with SystmOne is beneficial.

Qualifications

• GCSE level or equivalent required.
• Excellent communication skills are essential.
• Strong IT skills and a clear telephone manner.
• Experience of working with the general public is desirable but not essential.

Responsibilities

• Greet and direct patients.
• Register patients and book appointments.
• Process information (electronic and hard copy).
• Assist patients as required and act as a point of contact for patients.
• Distribute information and handle messages/enquiries for the clinical team.
• Liaise with multidisciplinary team members and external agencies.

Skills

Excellent communication

Strong IT skills

Clear telephone manner

Flexible attitude

Education

GCSE level or equivalent

Tools

SystmOne

Job description

About the Role

Ranworth Surgery are seeking an Administrator/Receptionist to join their well-established team on a part-time basis working the following shift pattern:

• Monday 13:00 – 18:30
• Friday 13:00 – 18:30

The successful candidate will be responsible for undertaking a wide range of reception and administrative duties, as well as providing general support to the multidisciplinary team. Duties can include but are not limited to:

• Greeting and directing patients
• Patient registration
• Booking appointments
• Processing of information (electronic and hard copy)
• Assisting patients, as required
• Acting as a point of contact for patients
• Distributing information
• Handling messages and enquiries for the clinical team
• Liaising with multidisciplinary team members and external agencies such as secondary care and community service providers

For further information, please see the attached job description.

About the Candidate

To be considered for the position, you will have the following:

• Educated to GCSE level or equivalent
• Excellent communication skills
• Strong IT skills
• Clear, polite telephone manner
• Flexible and corporative
• Forward thinker
• Experience of working with the general public desirable
• Flexibility to work outside of core office hours on occasions
• GP practice experience preferred, but not essential

About Us

Ranworth Medical Group, is comprised of Caradoc Surgery, Ranworth Surgery in Clacton-on-Sea, Green Elms Health Centre in Jaywick and Kennedy Way Medical Centre in Holland on Sea. We have a diverse patient population, of around 32,000 and all practices work on SystmOne.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.