Administrator - Reception

Pertemps Bond; Glasgow; On-site; GBP 15,000 - 22,000; Full time

Job summary

Pertemps Bond is recruiting an Administrator for a temporary assignment in Glasgow West End. The role offers £13.53 per hour, Monday to Friday, 8:00am-4:00pm or 10:00am-6:00pm on a weekly rotation, starting 14 September for up to 12 weeks.

You will provide welcoming reception and professional administrative support to staff, students and visitors, handle enquiries, manage room bookings and assist with events in a high-profile university centre.

Qualifications

• Previous experience in a similar administrative or reception-based role.
• Excellent administration and customer service skills.
• Strong computer literacy, including good working knowledge of Microsoft Office.
• Excellent organisational skills, with a high level of accuracy and attention to detail.
• Strong written and verbal communication skills.
• Excellent interpersonal skills and a professional, approachable manner.
• Ability to work flexibly and effectively under pressure.
• Ability to work confidently both independently and as part of a wider team.
• Proactive approach with initiative to resolve queries and manage priorities.

Responsibilities

• Act as a first point of contact for staff, students, visitors, contractors and the public, in person, by telephone and via email.
• Respond to a wide range of enquiries, resolving issues where possible and escalating when required.
• Ensure the reception area, atrium and meeting rooms are maintained to a clean, welcoming standard.
• Provide administrative and organisational support for a wide range of events and festivals.
• Monitor event and room bookings, maintain the events calendar and manage last-minute changes to minimise clashes.
• Manage a secure access control system supporting more than 1,000 users, plus visitor access cards.
• Administer the smart locker system (over 600 lockers) with guidance to users.
• Maintain and update a database of approximately 550 building residents.
• Produce, update and monitor content for the centre's digital signage network.
• Raise requisitions for general supplies, goods and services with accurate paperwork.
• Provide short-term cover for the Stores Reception as required.
• Undertake other administrative and operational duties as required.

Skills

Reception experience

Administration

Customer service

MS Office

Organisational skills

Attention to detail

Communication

Interpersonal skills

Work under pressure

Teamwork

Independent work

Proactive approach

Prioritization

Job description

Administrator - Glasgow West End

£13.53 per hour

Monday to Friday | 8:00am-4:00pm and 10:00am-6:00pm on a weekly rotation

Temporary position | Starting 14 September | Up to 12 weeks

Our client, a highly respected Higher Education institution based in Glasgow, is seeking an experienced Administrator to join their team on a temporary basis.

This is an excellent opportunity for an organised and customer-focused administrator to work within a high-profile centre, providing professional administrative and reception support to a wide range of internal and external users.

The Role

The successful candidate will be responsible for delivering an efficient, professional and welcoming reception and administrative service, supporting the day-to-day operation of the centre.

You will act as a key point of contact for staff, students, visitors, contractors and members of the public, ensuring enquiries are dealt with promptly and professionally.

Key Responsibilities

• Act as a first point of contact for staff, students, visitors, contractors and members of the public, both in person, by telephone and via email
• Respond to a wide range of enquiries, resolving issues independently wherever possible and escalating when required
• Ensure the reception area, atrium and meeting rooms are maintained to a clean, tidy and welcoming standard
• Provide administrative and organisational support for a wide range of events and festivals
• Monitor event and room bookings, maintaining the events calendar and managing last-minute changes and requests to minimise potential clashes
• Manage a secure access control system supporting more than 1,000 users, as well as visitor access cards
• Administer the smart locker system, comprising more than 600 lockers, providing advice and guidance to users
• Maintain and update a database of approximately 550 building residents
• Produce, update and monitor content displayed across the centre's digital signage network
• Raise requisitions for general supplies, goods and services, ensuring all associated paperwork is accurately reconciled
• Provide short-term cover for the Stores Reception as required
• Undertake other administrative and operational duties as required

Skills and Experience

We are looking for a candidate who can demonstrate:

• Previous experience in a similar administrative or reception-based role
• Excellent administration and customer service skills
• Strong computer literacy, including good working knowledge of Microsoft Office
• Excellent organisational skills, with a high level of accuracy and attention to detail
• Strong written and verbal communication skills
• Excellent interpersonal skills and a professional, approachable manner
• The ability to work flexibly and effectively under pressure
• The ability to work confidently both independently and as part of a wider team
• A proactive approach, with the initiative to resolve queries and manage competing priorities