Receptionist

Pertemps Bond; Glasgow; On-site; GBP 22,000 - 30,000; Full time

Job summary

Pertemps Bond in Glasgow is seeking a professional Receptionist to be the first point of contact for colleagues, visitors, and suppliers.

The role covers front-of-house duties, office administration and basic facilities support in a busy workplace, with an emphasis on delivering excellent customer service.

Experience in reception, strong organisational skills and proficiency in MS Office are desirable for success in this full-time, hourly role.

Qualifications

• Experience in reception/front of house/office coordination or similar customer-facing role.
• Excellent communication and interpersonal skills.
• Professional and approachable demeanor when dealing with colleagues and visitors.
• Strong organisational skills and ability to manage a varied workload.
• Proficient in Microsoft Word, Outlook and Excel.

Responsibilities

• First point of contact for colleagues, visitors, contractors and service providers.
• Provide a professional and welcoming front-of-house service.
• Manage visitor access, building passes and inductions.
• Respond to workplace queries and escalate as needed.
• Coordinate workplace services and monitor supplier activity.
• Maintain accurate workplace records and logs.
• Raise purchase orders and process invoices.
• Support audits and management information preparation.

Skills

Customer service

Communication

Organisational skills

Office coordination

Microsoft Office

Tools

Microsoft Office

Job description

Receptionist

Glasgow | £19 per hour | Full Time

I’m currently recruiting for an exciting Receptionist opportunity in Glasgow, working within a professional workplace environment where you’ll be the first point of contact for colleagues, visitors, contractors and external service providers.

This is a varied role that would suit an experienced Receptionist, Front of House Coordinator or Office Coordinator who enjoys providing excellent customer service and taking ownership of the day-to-day running of a busy workplace.

The Role

The RoleAs Receptionist, you’ll play a key role in creating a welcoming, professional and well-run office environment. Alongside front-of-house responsibilities, you’ll provide support across workplace operations, facilities and general administration.

Responsibilities

• Acting as the first point of contact for colleagues, visitors, contractors and service providers.
• Providing a professional and welcoming front-of-house service at all times.
• Managing visitor access, building passes and inductions where required.
• Responding to workplace queries and resolving issues promptly or escalating where appropriate.
• Carrying out regular workplace checks and walkthroughs, identifying any issues and coordinating appropriate action.
• Supporting the day-to-day operation of the office and ensuring workplace services run efficiently.
• Liaising with landlords, suppliers, contractors and internal stakeholders.
• Coordinating workplace and facilities services and monitoring supplier activity.
• Maintaining accurate workplace records, registers, logs and operational information.
• Raising purchase orders and processing invoices in line with company procedures.
• Supporting audits, reporting and the preparation of management information.
• Coordinating post, stationery, hospitality supplies and personal storage.
• Supporting office inductions, workplace communications and colleague engagement activities.
• Assisting with wider workplace initiatives including health and safety, sustainability and office improvements.
• Providing flexible administrative and operational support to the wider team as required.

About You

We’re looking for someone who is professional, approachable and highly organised, with a genuine focus on delivering excellent customer service.

You’ll ideally have:

• Previous experience in reception, front of house, office coordination, facilities, hospitality or a similar customer-facing role.
• Excellent communication and interpersonal skills.
• A confident and professional manner when dealing with colleagues, visitors and external suppliers.
• Strong organisational skills and the ability to manage a varied workload.
• The ability to prioritise competing tasks and work effectively using your own initiative.
• Good attention to detail and strong administrative skills.
• Experience using Microsoft Office, particularly Word, Outlook and Excel.
• Experience dealing with suppliers, contractors or external service providers would be advantageous.
• A proactive approach to identifying and resolving workplace issues.
• The flexibility to support a busy team and adapt to changing priorities.