Administrator

Encore Capital Group; Worthing; Hybrid; GBP 22,499 - 27,498; Full time

Benefits offered by this job

Performance related quarterly bonus

Hybrid working

31 days holiday

Training programme

Company-funded Health & Wellbeing initiatives

Employee Assistance Programme

Job summary

Encore Capital Group is looking for Administrators to join their team in Worthing, England. The role includes participating in a comprehensive training programme and responsibilities such as maintaining correspondence and preparing draft litigation documents. Benefits include a salary starting from £24,999 per year, performance-related bonuses, hybrid working after competency, and various health and wellbeing initiatives. The position offers 31 days holiday and a structured career development pathway.

Qualifications

• Participate in a dedicated training programme during the first three weeks of induction.
• Communicate with third parties and solicitors to address their queries.
• Adhere to regulatory requirements and maintain high attention to detail.

Responsibilities

• Develop and maintain customer and third-party correspondence.
• Respond to correspondence from the court.
• Prepare draft litigation documents for review.

Job description

Administrator

Mortimer Clarke Solicitors (MCS) is recruiting Administrators to join our team in Worthing, West Sussex.

Benefits

• Salary: from £24,999 per annum.
• Performance related quarterly bonus of around £400 per quarter.
• Hybrid working: 3 days onsite, 2 days remote after competency is achieved.
• Holiday: 31 days (pro rata) including bank holidays, plus five days of unpaid holiday each year.
• Training: 3 weeks induction with dedicated L&D trainers.
• Fun times: summer and Christmas parties.
• Mandatory annual salary review.
• Company‑funded Health & Wellbeing initiatives.
• Employee Assistance Programme with access to physiotherapy, GP appointments, nutritionists, personal trainers, lifestyle coaches, legal support, wellbeing resources, and more.

Responsibilities

• Participate in a dedicated training programme during the first three weeks of induction.
• Develop and maintain customer and third‑party correspondence.
• Communicate with third parties and solicitors to address their queries.
• Respond to correspondence from the court.
• Prepare draft litigation documents for review.
• Follow a structured development pathway with milestone framework to reward learning and performance.
• Adhere to regulatory requirements and maintain high attention to detail.

Employment Terms

Training period: Monday‑Friday 8 am–4:30 pm, first three weeks in the office; no holiday can be taken during this time.

Working hours: Monday to Friday 8 am–4:30 pm, 37.5 hours per week, contract basis.

Diversity and Inclusion

We value diverse talent and encourage everyone to be themselves at work.

Legal & Compliance

Successful candidates must undergo a basic credit check and criminal background check. Applicants with a CCJ, IVA or Bankruptcy on a credit file, or without full right to work in the UK, will not be considered.