Administrator

Confidential; Wimborne Minster; On-site; GBP 25,000 - 30,000; Full time

Job summary

WR HVAC M&E is recruiting for an experienced Administrator to join a busy heating and building services business in Wimborne, Dorset. The role is a 6-month fixed-term contract, full-time, Monday to Friday, with a pro rata salary of £25,000–£30,000.

You will provide administrative support to sales, operations and project teams, process orders and paperwork, liaise with customers and suppliers, coordinate deliveries, and maintain accurate records.

Qualifications

• Previous experience as an Administrator, Sales Administrator or Office Administrator.
• Strong organisational skills and attention to detail.
• Confident using Microsoft Office, particularly Excel and Outlook.
• Experience processing orders, quotations or invoices advantageous.
• Able to manage competing priorities in a busy office environment.

Responsibilities

• Provide administrative support to sales, operations and project teams
• Process customer orders, purchase orders and associated paperwork
• Assist with quotations, invoices and customer documentation
• Liaise with customers, suppliers and installation teams
• Coordinate deliveries of underfloor heating equipment and materials
• Maintain accurate customer, supplier and project records
• Handle incoming telephone calls and email enquiries
• Update spreadsheets, databases and internal systems
• Support stock control, purchasing and logistics administration
• Assist with project documentation and installation schedules
• Resolve routine customer and administrative queries
• Provide general office support as required

Skills

Organisational skills

Communication skills

Customer service experience

Independent working

Tools

Excel

Outlook

Microsoft Office

Job description

Administrator - 6-Month Contract

Wimborne, Dorset
25,000- 30,000 Pro Rata
6-Month Fixed-Term Contract Full-Time Monday-Friday

We're recruiting an experienced Administrator for an established specialist in underfloor heating design, supply and installation, based in Wimborne, Dorset.

This is an excellent opportunity for an organised and proactive administrator to join a busy heating and building services business, supporting the smooth running of day-to-day operations.

The position would suit someone with experience in office administration, sales support, customer service or order processing, ideally within construction, plumbing, heating or building products.

The Role

• Provide administrative support to sales, operations and project teams
• Process customer orders, purchase orders and associated paperwork
• Assist with quotations, invoices and customer documentation
• Liaise with customers, suppliers and installation teams
• Coordinate deliveries of underfloor heating equipment and materials
• Maintain accurate customer, supplier and project records
• Handle incoming telephone calls and email enquiries
• Update spreadsheets, databases and internal systems
• Support stock control, purchasing and logistics administration
• Assist with project documentation and installation schedules
• Resolve routine customer and administrative queries
• Provide general office support as required

The Candidate

• Previous experience as an Administrator, Sales Administrator or Office Administrator
• Strong organisational skills and attention to detail
• Confident using Microsoft Office, particularly Excel and Outlook
• Experience processing orders, quotations or invoices advantageous
• Good written and verbal communication skills
• Comfortable dealing with customers, suppliers and internal teams
• Able to manage competing priorities in a busy office environment
• Experience within heating, plumbing, construction or building products beneficial but not essential
• Reliable, proactive and able to work independently
• Available for a 6-month contract

Package

• 25,000- 30,000 annual equivalent salary
• 6-month fixed-term contract
• Full-time, Monday-Friday
• Wimborne-based position
• Established heating and building services business
• Supportive sales and operational team
• Opportunity to gain experience within the heating industry

The Opportunity

This is an excellent opportunity for an experienced administrator looking for a 6-month contract with an established underfloor heating specialist in Wimborne.

You’ll support a business delivering heating solutions for residential and commercial projects, working closely with sales, design, warehouse and installation teams.

Candidates with experience in sales administration, order processing, customer service, purchasing or general office support are encouraged to apply.

WR HVAC M&E are the recruitment partner for HVAC and M&E vacancies across the UK, Europe, and the USA. We work with manufacturers, distributors, contractors, and service providers across the heating, ventilation, air conditioning, refrigeration, and building services sectors, recruiting for sales, management, engineering, and technical roles.

WR HVAC M&E is acting as an Employment Agency in relation to this vacancy.