Administrator

Wr Hvac; Christchurch; On-site; GBP 25,000 - 30,000; Full time

Job summary

Wr Hvac in Wimborne, Dorset, is seeking an experienced Administrator for a 6-month fixed-term contract. The role covers office administration, sales support and customer service to keep day-to-day operations running smoothly.

You will support sales, operations and project teams, process orders and paperwork, and liaise with customers, suppliers and installation teams. The role suits someone with strong Excel/Outlook skills and good multi-tasking ability.

Qualifications

• Experience in office administration, sales support, customer service or order processing within construction or building products is preferred.
• Strong organisational skills and attention to detail are essential.
• Excellent written and verbal communication abilities.
• Comfortable liaising with customers, suppliers and internal teams.
• Ability to manage competing priorities in a busy office environment.

Responsibilities

• Provide administrative support to sales, operations and project teams
• Process customer orders, purchase orders and related paperwork
• Assist with quotations, invoices and customer documentation
• Liaise with customers, suppliers and installation teams
• Coordinate deliveries of underfloor heating equipment and materials
• Maintain accurate customer, supplier and project records
• Handle incoming calls and emails
• Update spreadsheets and internal systems
• Support stock control, purchasing and logistics administration
• Assist with project documentation and installation schedules
• Resolve routine queries and provide general office support

Skills

Office administration

Sales administration

Customer service

Order processing

Tools

Microsoft Office

Excel

Outlook

Job description

Administrator - 6-Month Contract

Wimborne, Dorset

25,000- 30,000 Pro Rata

6-Month Fixed-Term Contract Full-Time Monday-Friday

We're recruiting an experienced Administrator for an established specialist in underfloor heating design, supply and installation, based in Wimborne, Dorset.

This is an excellent opportunity for an organised and proactive administrator to join a busy heating and building services business, supporting the smooth running of day-to-day operations.

The position would suit someone with experience in office administration, sales support, customer service or order processing, ideally within construction, plumbing, heating or building products.

The Role

• Provide administrative support to sales, operations and project teams

• Process customer orders, purchase orders and associated paperwork

• Assist with quotations, invoices and customer documentation

• Liaise with customers, suppliers and installation teams

• Coordinate deliveries of underfloor heating equipment and materials

• Maintain accurate customer, supplier and project records

• Handle incoming telephone calls and email enquiries

• Update spreadsheets, databases and internal systems

• Support stock control, purchasing and logistics administration

• Assist with project documentation and installation schedules

• Resolve routine customer and administrative queries

• Provide general office support as required

The Candidate

• Previous experience as an Administrator, Sales Administrator or Office Administrator

• Strong organisational skills and attention to detail

• Confident using Microsoft Office, particularly Excel and Outlook

• Experience processing orders, quotations or invoices advantageous

• Good written and verbal communication skills

• Comfortable dealing with customers, suppliers and internal teams

• Able to manage competing priorities in a busy office environment

• Experience within heating, plumbing, construction or building products beneficial but not essential

• Reliable, proactive and able to work independently

• Available for a 6-month contract

Package

• 25,000- 30,000 annual equivalent salary

• 6-month fixed-term contract

• Full-time, Monday-Friday

• Wimborne-based position

• Established heating and building services business

• Supportive sales and operational team

• Opportunity to gain experience within the heating industry

The Opportunity

This is an excellent opportunity for an experienced administrator looking for a 6-month contract with an established underfloor heating specialist in Wimborne.

You’ll support a business delivering heating solutions for residential and commercial projects, working closely with sales, design, warehouse and installation teams.

Candidates with experience in sales administration, order processing, customer service, purchasing or general office support are encouraged to apply.