Administrator

Adecco Portugal; Uxbridge; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Temp-to-perm opportunity

Immediate start available

Supportive team environment

Job summary

Adecco is seeking a Customer Service Administrator for a busy construction client in Cowley, Uxbridge. You will respond to inquiries, handle complaints, schedule engineers, and keep records up to date to support a smooth service flow.

This temporary-to-permanent role runs Monday–Friday, 9:00am–5:00pm, with an ASAP start. The position offers a competitive hourly rate around £12.71 and potential for permanent placement.

Qualifications

• Previous customer service and administration experience.
• Excellent written and verbal communication skills.
• Strong organisational and time management abilities.
• Ability to prioritise in a fast-paced environment.
• Good IT skills, including Microsoft Office.
• Construction/housing/engineering experience is advantageous but not required.

Responsibilities

• Respond to customer enquiries via telephone and email.
• Handle and resolve customer complaints professionally.
• Schedule engineers and coordinate appointments.
• Liaise with internal teams to ensure timely work completion.
• Update customer records and maintain accurate data.
• Support the wider team with administrative tasks.
• Provide excellent customer service at all times.

Skills

Customer service experience

Administration

Communication skills

Organisational skills

Microsoft Office

Tools

Microsoft Office

Job description

Customer Service Administrator

Location: Cowley, Uxbridge

Salary: £12.71 per hour

Hours: Monday to Friday, 9:00am to 5:00pm

Contract: Temporary to Permanent

Start Date: ASAP

About the Role

Our client, a well-established construction company based in Cowley, Uxbridge, is seeking a Customer Service Administrator to join their busy team. This is an excellent opportunity for a customer-focused individual with strong administrative skills looking for a long-term opportunity with the potential to secure a permanent position.

Key Responsibilities

• Responding to customer enquiries via telephone and email


• Handling and resolving customer complaints professionally and efficiently


• Scheduling engineers and coordinating appointments


• Liaising with internal teams to ensure work is completed on time


• Updating customer records and maintaining accurate system information


• Managing administrative tasks and supporting the wider team


• Providing excellent customer service at all times

Skills and Experience

• Previous customer service and administration experience


• Excellent communication skills, both written and verbal


• Strong organisational and time management skills


• Ability to prioritise workload and work in a fast-paced environment


• Good IT skills, including Microsoft Office


• Experience within construction, maintenance, housing, or engineering environments would be advantageous but not essential

Benefits

• Monday to Friday working hours


• Opportunity to join a reputable construction company


• Temp-to-perm opportunity


• Supportive and friendly working environment


• Immediate start available

The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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