Administrator

Sodexo Group; Stretton under Fosse CP; Remote; GBP 27,000 - 31,000; Full time

Benefits offered by this job

On-the-job training

Fully funded apprenticeship

Career development opportunities

Wellbeing support

Financial benefits

Career growth

Cycle to Work Scheme

Job summary

As an Administrator with Sodexo at Newbold Revel, Rugby, CV23 0TH, you’ll provide essential administrative support to help keep the site and its services running smoothly.

Newbold Revel is a busy residential training centre, welcoming colleagues attending courses from across the Prison Service. You will manage room bookings, maintain records, handle enquiries, and provide reception cover when required to ensure a friendly and professional service.

Qualifications

• Experience in administrative, hotel, accommodation or reception environments.
• Strong organisational skills and attention to detail.
• Proficient in MS Word, Excel and Outlook.

Responsibilities

• Provide day-to-day administrative support to the site team.
• Manage room and hospitality bookings using the site's booking systems.
• Support arrivals and departures administration.
• Raise work orders and maintain accurate records.
• Respond to telephone and email enquiries professionally.
• Provide reception cover and welcome visitors and contractors.
• Maintain visitor records and signing-in lists when covering reception.
• Collaborate with Accommodation Liaison Officer to ensure a smooth service.

Skills

Customer service experience

Microsoft Word

Excel

Outlook

Organisational skills

Attention to detail

Communication skills

Tools

Booking systems

IT systems

Microsoft Word

Excel

Outlook

Job description

• 40 hours per week available
• Monday to Friday
• Week 1 Monday to Friday 07:00 - 15:30 / Week 2 Monday to Friday 09:30 - 18:00 - alternate weeks
  
• £13.11 per hour + Sodexo rewards and benefits
• Free Car parking

Job Description:

As an Administrator with Sodexo at Newbold Revel, Rugby, CV23 0TH, you’ll provide essential administrative support to help keep the site and its services running smoothly.

Newbold Revel is a busy residential training centre, welcoming colleagues attending courses from across the Prison Service. Similar to a hotel or conference centre, the site provides training, accommodation and other facilities for those staying and learning on site.

This is a varied role where you’ll manage room and accommodation bookings, maintain accurate records, respond to emails and enquiries, and support a range of day-to-day administrative activities. You’ll also provide reception cover when required, welcoming clients, visitors, contractors and colleagues and ensuring they receive a friendly and professional service.

If you have previous administration or customer service experience, are well organised and are confident using Microsoft Word, Excel and Outlook, this is a great opportunity to join a supportive team. Experience using booking systems or working within a hotel, accommodation, reception or similar environment would be beneficial but is not essential.

What You’ll Do:

• Provide day-to-day administrative support to the site team.
• Manage room and hospitality bookings using the site's booking systems.
• Support with administration relating to arrivals and departures.
• Raise work orders and maintain accurate records and information.
• Respond to telephone and email enquiries in a professional and timely manner.
• Use Microsoft Word, Excel, Outlook and other internal systems to complete administrative tasks.
• Order office and general site supplies when required.
• Provide reception cover, welcoming visitors and contractors and helping them navigate the site.
• Maintain visitor information, attendee lists, passes and signing-in records when covering reception.
• Assist contractors and respond to general queries.
• Work closely with the Accommodation Liaison Officer and wider site team to provide an efficient and professional service.

What You Bring:

• Previous experience in an administrative, hotel, accommodation, reception or similar environment.
• Good administrative and organisational skills with strong attention to detail.
• Confidence using IT systems, including Microsoft Word, Excel and Outlook.
• Previous experience using a booking or accommodation system would be beneficial.
• Good written and verbal communication skills.
• A professional and friendly approach when dealing with colleagues, visitors and contractors.
• The ability to prioritise your workload and work using your own initiative.
• The ability to handle sensitive and confidential information appropriately.
• A flexible approach and willingness to support different areas of the site when required.

What we offer:

• On-the-job training with experienced professionals
• Fully funded apprenticeship qualifications
• Career development opportunities within Sodexo
• A friendly and supportive work environment
• Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth – Apprenticeships, learning tools, and development opportunities.
• Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Join us and be part of a company that values its employees and offers real career growth opportunities.