Receptionist

Sodexo Group; Stretton under Fosse CP; Remote; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Mental health support

Employee assistance

Virtual GP

Discounts for family

Retirement plan

Cycle to Work

Volunteer day

Job summary

Receptionist role with Sodexo at Newbold Revel, Rugby, CV23 0TH. You’ll be the friendly first point of contact for clients, visitors, contractors and colleagues on site, handling sign-ins, bookings and front-of-house duties in a busy training centre environment.

Requirements include previous reception or customer service experience, strong communication skills and proficiency with Word, Excel and Outlook. Hours include 30, 24 or 20 per week, Monday to Friday, with a competitive hourly rate and

Qualifications

• Previous experience in a reception, front-of-house or similar customer-facing role.
• Good administrative and organisational skills.
• Confidence using IT systems, including Microsoft Word, Excel and Outlook.
• Excellent verbal and written communication skills.
• A friendly, calm and professional approach when dealing with a wide range of people.
• Good attention to detail and the ability to maintain accurate records.
• The ability to work using your own initiative while also being a supportive member of the wider team.
• A professional approach when handling sensitive or confidential information.

Responsibilities

• Welcome visitors, contractors and colleagues to site, providing a friendly and professional first impression.
• Manage visitor sign-in and sign-out processes, passes and associated records.
• Answer incoming telephone calls and respond to emails in a professional and timely manner.
• Maintain the site booking system, including meeting room bookings and attendee information.
• Complete a range of general administrative tasks and maintain accurate records.
• Use Microsoft Word, Excel, Outlook and other internal systems as part of your day-to-day role.
• Receive deliveries and ensure they are passed to the appropriate person or team.
• Assist contractors and respond to general queries.
• Support site safety and security procedures, including maintaining visitor information and assisting with head counts when required.
• Work closely with colleagues across the site to ensure a smooth and professional reception service.

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

• 30, 24 or 20 hours per week available
• All shifts are Monday to Friday
• 30 - Monday to Friday 07:00 - 13:30
• 24 - Monday to Thursday 13:00- 18:00 & Friday 13:00 - 17:00
• 20 - Monday to Thursday 13:00- 18:00
  
• £13.11 per hour + Sodexo rewards and benefits
• Free Car parking

Job Introduction:

As a Receptionist with Sodexo at Newbold Revel, Rugby, CV23 0TH, you’ll be the friendly and professional first point of contact for clients, visitors, contractors and colleagues arriving at the site.

Newbold Revel is a busy residential training centre, welcoming colleagues attending courses from across the Prison Service. Similar to a hotel or conference centre, the site provides training, accommodation and other facilities for those staying and learning on site.

You’ll help ensure the reception service runs smoothly by combining front-of-house responsibilities with a range of administrative duties. From welcoming visitors and managing room bookings, arrivals, departures and accommodation check-ins to answering calls, responding to emails and maintaining accurate records, you’ll provide an organised and professional service throughout each day.

If you have previous administration, reception or customer service experience, strong communication skills and confidence using Microsoft Word, Excel and Outlook, this is a great opportunity to join a supportive team in a busy and varied environment.

What you’ll do:

• Welcome visitors, contractors and colleagues to site, providing a friendly and professional first impression.
• Manage visitor sign-in and sign-out processes, passes and associated records.
• Answer incoming telephone calls and respond to emails in a professional and timely manner.
• Maintain the site booking system, including meeting room bookings and attendee information.
• Complete a range of general administrative tasks and maintain accurate records.
• Use Microsoft Word, Excel, Outlook and other internal systems as part of your day-to-day role.
• Receive deliveries and ensure they are passed to the appropriate person or team.
• Assist contractors and respond to general queries.
• Support site safety and security procedures, including maintaining visitor information and assisting with head counts when required.
• Work closely with colleagues across the site to ensure a smooth and professional reception service.

What You Bring:

• Previous experience in a reception, front-of-house or similar customer-facing role.
• Good administrative and organisational skills.
• Confidence using IT systems, including Microsoft Word, Excel and Outlook.
• Excellent verbal and written communication skills.
• A friendly, calm and professional approach when dealing with a wide range of people.
• Good attention to detail and the ability to maintain accurate records.
• The ability to work using your own initiative while also being a supportive member of the wider team.
• A professional approach when handling sensitive or confidential information.

What we offer:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater. You’ll belong in a company and team that values you foryou;you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day