Main Receptionist

Career Choices Dewis Gyrfa Ltd; Dawley; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Sodexo benefits

Mental health & wellbeing support

Employee Assistance Programme

Discounts for you & family

Cycle to Work

Paid volunteering day

Job summary

Career Choices Dewis Gyrfa Ltd are recruiting a professional and welcoming Receptionist to be the first point of contact for visitors, contractors, customers and colleagues at an HMRC site.

You'll provide an efficient front-of-house service, manage visitors and access arrangements, issue passes and keys, respond to enquiries by phone, email and in person, and keep accurate reception records.

Qualifications

• Front-of-house mindset with professional and welcoming demeanour.
• Ability to communicate confidently with a wide range of people.
• Organised, reliable and able to prioritise in a busy environment.
• Comfortable working independently and as part of a team.
• Accurate in administrative tasks and records maintenance.
• Discretion and handling of confidential information.
• Awareness of Health & Safety practices.

Responsibilities

• Provide a professional and welcoming reception service.
• Manage visitors, contractors and access arrangements.
• Issue and manage visitor passes, keys and records.
• Respond to enquiries by phone, email and in person, delivering excellent customer service.
• Maintain accurate reception records and booking systems.
• Liaise with HMRC, Sodexo teams, security and other stakeholders.
• Monitor reception areas to keep them safe and presentable.
• Support room setups, porterage and workplace service requests.
• Report maintenance or security issues and health & safety risks.

Skills

Customer service

Communication

Organization

MS Office

Administration

Confidentiality

Health & Safety awareness

Physical stamina

Teamwork

Tools

Microsoft Office

Job description

• Friday 0700 - 1500 / 0900 - 1700 £13.41 Per Hour Sodexo rewards and benefits Check your local transport links here: Plan Your Journey | Traveline
• the destination you should input is TF3 4LR Job Introduction We're looking for a professional and welcoming Receptionist to be the first point of contact for visitors, contractors, customers and colleagues at our HMRC site.

You'll provide an efficient front-of-house service while supporting visitor management, access control and general workplace services.

You'll also help maintain a safe, secure, clean and professional environment, following all Sodexo and HMRC procedures and security requirements.

What you'll do: Provide a professional and welcoming reception service.

Manage visitors, contractors and access arrangements in line with site procedures.

Issue and manage visitor passes, keys and associated records.

Respond to enquiries by phone, email and in person, providing excellent customer service.

Maintain accurate reception records, documentation and booking systems.

Liaise with HMRC, Sodexo colleagues, security teams, contractors and other stakeholders.

Monitor reception and customer-facing areas to ensure they remain safe, clean and well presented.

Support room setups, porterage, hospitality and workplace service requests as required.

Report maintenance issues, security concerns, incidents and health & safety risks.

Follow all company and client policies, SOPs, COSHH requirements and safe systems of work.

Work flexibly across front-of-house services to support business continuity.

What you bring: Essential Customer-focused with a professional and welcoming approach.

Confident communicating with a wide range of people.

Organised, reliable and able to prioritise in a busy environment.

Comfortable working independently and as part of a team.

Competent using Microsoft Office, including Outlook, Word and Excel.

Accurate when completing administrative tasks and maintaining records.

Professional, discreet and able to handle confidential information.

Aware of Health & Safety and safe working practices.

Physically able to support room setups, porterage, stock replenishment and cleaning duties.

Flexible and willing to work in a multi-skilled role.

Able to follow company and client procedures and Standard Operating Procedures (SOPs). Desirable Experience in any of the following would be beneficial: Reception, Front of House, Hospitality, Events, Customer Service or Facilities Management.

Visitor management, access control or reception systems.

Corporate, government or public-sector environments.

Meeting, event or hospitality coordination.

Food safety and allergen management.

COSHH and the safe use of cleaning materials and equipment.

What we offer: Workingwith Sodexo is more than a job; it's a chance tobe part of somethinggreater.You'll belong in a company and team that values youforyou;you'll act with purpose and have an impact through your everydayactions; and you'll be able to thrive in your own way.

In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Ready to be part of somethinggreater?

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

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