Administrator

Sodexo; Amble; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Wellbeing resources

Employee Assistance Programme

24-hour virtual GP service

Sodexo Discounts Scheme

Pension Plan

Learning and development

Bike to Work Scheme

Enhanced benefits and leave policies

Job summary

Sodexo is recruiting an Administrator for HMP Northumberland to provide essential administrative support across a range of functions and help ensure smooth prison operation.

You will maintain accurate records, handle correspondence and assist with management information, while upholding confidentiality and providing professional service to stakeholders. Strong organisation and attention to detail are essential in this busy environment.

Qualifications

• Experience in an administrative or business support role.
• Experience in a busy environment where accuracy and confidentiality are important.
• Ability to operate relevant IT applications and databases.
• Good written and verbal communication skills.
• Strong attention to detail and a methodical approach to work.
• Ability to work under pressure and meet deadlines.
• Excellent organisational skills and ability to manage competing priorities.
• Professional, polite, customer-focused approach.
• Ability to work independently while also contributing as part of a team.
• Ability to handle confidential and sensitive information appropriately.

Responsibilities

• Provide general administrative support across a range of functions within the business.
• Manage incoming and outgoing correspondence and ensure it is distributed to the appropriate staff or department.
• Prepare and input correspondence, including letters, spreadsheets and emails.
• Use databases and IT systems to accurately record and maintain information.
• Maintain accurate, up-to-date and secure records and filing systems.
• Assist with photocopying, scanning, filing and other general administrative tasks.
• Support the production of management information and regular reports.
• Identify trends and patterns from information received.
• Ensure administrative records meet requirements and deadlines.
• Answer and make telephone calls professionally and politely.
• Liaise with staff, visitors, stakeholders and the public.
• Build positive working relationships with internal and external stakeholders.
• Maintain confidentiality and handle sensitive information appropriately.
• Provide administrative support to managers and colleagues as required.
• Work with colleagues across areas to support safe, smooth prison operation.

Skills

Admin experience

Accuracy & confidentiality

IT applications

Communication skills

Attention to detail

Organisational skills

Pressure management

Independence & teamwork

Data handling

Customer focus

Job description

The following content displays a map of the jobs location - HMP Northumberland

Contract: Permanent, 37.5 hours per week

About the role

Are you organised, reliable and confident working in abusy administrative environment?

Sodexo is looking for an Administrator to join ourteam at HMP Northumberland, providing essential administrative support across arange of business functions and helping to ensure the smooth and effectiverunning of the prison.

This is a varied role where you'll be responsible for maintaining accurate records, supporting colleagues, handling correspondence and providing a professional service to internal and external stakeholders.

You’ll need excellent attention to detail, strongorganisational skills and the ability to manage competing priorities while maintaining confidentiality and accuracy at all times.

What you'll be doing

As an Administrator, your responsibilities will include:

• Providing general administrative support across a range of functions within the business.
• Managing incoming and outgoing correspondence and ensuring it is distributed to the appropriate staff or department.
• Preparing and inputting correspondence, including letters, spreadsheets and emails.
• Using relevant databases and IT systems to accurately record and maintain information.
• Maintaining accurate, up-to-date and secure records and filing systems.
• Assisting with photocopying, scanning, filing and other general administrative tasks.
• Supporting the production of management information and regular reports.
• Assisting with identifying trends and patterns from information received.
• Ensuring administrative records and documentation meet relevant requirements and deadlines.
• Answering and making telephone calls in a professional, polite and helpful manner.
• Liaising with employees, visitors, stakeholders and members of the public in a confident and friendly way.
• Building positive working relationships with key internal and external stakeholders.
• Maintaining confidentiality and handling sensitive information appropriately.
• Providing administrative support to managers and colleagues as required.
• Working closely and cooperatively with colleagues across different areas to support the safe and smooth running of the prison.
• Carrying out other administrative duties as required to support the effective operation of the function.

What we're looking for

We're looking for an organised and proactive individual who can work effectively in a busy environment and manage multiple priorities.

You'll ideally have:

• Previous experience working in a similar administrative or business support role.
• Experience of working in a busy environment where accuracy and confidentiality are important.
• The ability to operate relevant IT applications and databases.
• Good written and verbal communication skills.
• Strong attention to detail and a methodical approach to your work.
• The ability to work under pressure and meet deadlines.
• Excellent organisational skills and the ability to manage competing priorities.
• A professional, polite and customer-focused approach.
• The ability to work independently while also contributing positively as part of a team.
• The ability to handle confidential and sensitive information appropriately.

About HMP Northumberland

Sodexo's vision for HMP Northumberland is to create and maintain a safe, stable and progressive environment, with modern facilities dedicated to reducing re-offending and enabling individuals to fulfil their potential.

Every aspect of the prison is designed to support meaningful progress throughout a person's sentence and personal development goals, within a culture focused on rehabilitation.

As an Administrator, you'll play an important supporting role within this environment. By ensuring information is accurate, records are maintained and colleagues have the administrative support they need, you'll contribute to the safe and effective operation of the prison.

About Sodexo

At Sodexo, our people are at the heart of what we do. We're committed to creating an inclusive workplace where colleagues can develop their skills, build rewarding careers and feel supported both at work and in their personal lives.

When you join Sodexo, you'll have access to a range of benefits, rewards and development opportunities, including:

• Wellbeing support - unlimited access to an online platform providing a range of wellbeing resources.
• Employee Assistance Programme - confidential support with everyday issues and life's larger challenges, including legal and financial advice and support with work or personal matters affecting your wellbeing.
• 24-hour virtual GP service - access to convenient healthcare support whenever you need it.
• Sodexo Discounts Scheme - access to great deals 24/7 across a wide range of popular retailers and brands.
• Pension Plan - helping you save for your future.
• Learning and development - access to a variety of learning and development tools to help you grow and succeed throughout your career with Sodexo.
• Bike to Work Scheme - supporting colleagues to stay active while making more sustainable travel choices.
• Enhanced benefits and leave policies - access to Sodexo UK & Ireland's enhanced benefits and leave policies, supporting colleagues across different stages of their personal and professional lives.

This is an opportunity to join a professional team ina unique environment where your organisational skills and attention to detail can make a genuine contribution to the effective running of HMP Northumberland.

You'll work alongside colleagues across different areas of the prison, gain experience in a varied administrative environment and have opportunities to develop your skills and career with Sodexo.

If you're an organised and motivated administrator who takes pride in delivering accurate, professional and timely work, we'd love to hear from you.