Administrator

John Shepherd Sales & Lettings; Ramsgate; Vor Ort; GBP 28.000 - 30.000; Vollzeit

Benefits dieser Stelle

28 days holiday

Pension scheme

Cycle2Work scheme

Smart Tech Scheme

EAP counselling

Social events

Zusammenfassung

Lomond Group is seeking a Lettings Administrator for our Ramsgate lettings office. This full-time, office-based role runs Monday to Friday, 8:30am–5pm, with a salary of £28,000 to £30,000 depending on experience.

You’ll learn our processes and systems through on-the-job training, growing into a fully trained administrator who can progress within the admin team.

Qualifikationen

• Excellent eye for detail and accuracy in all outputs.
• Ability to manage multiple priorities and adapt to changes.
• Clear, professional writing style, especially in emails.
• Polite, professional phone manner.
• Willingness to learn new systems and processes.

Aufgaben

• Provide administrative support across the lettings office.
• Handle telephone enquiries professionally.
• Prepare and edit letters, reports and emails for clarity.
• Maintain diary management for the team.
• Own administrative processes to prevent delays.
• Meet deadlines and service levels for the team.

Kenntnisse

Attention to detail

Multi-tasking

Professional writing

Phone etiquette

Eagerness to learn

Jobbeschreibung

Are you the person who spots the missing date on a form before anyone else does? Do you get real satisfaction from a tidy diary & an inbox under control? If so, we’d like to hear from you.

We’re looking for a Lettings Administrator to join our Ramsgate lettings office, reporting to the Lettings Manager. It’s a full-time, office-based role, Monday to Friday, 8:30am to 5pm, paying £28,000 to £30,000 depending on experience.

This role is built for learning. You’ll start by getting to know the systems, processes & standards the team relies on every day, & you’ll learn how our business & the wider industry work along the way. Through a personal development programme & on-the-job training, your responsibilities will grow with you until you’re a fully trained Administrator, ready to progress your career within the admin team.

What you’ll be doing

• Keeping the lettings office running smoothly by delivering administrative & clerical support across the business
• Giving every caller a professional experience by handling telephone enquiries in line with our business standards
• Making sure everything leaving the office is clear & accurate by preparing & editing letters, reports & emails
• Keeping the team’s time well organised through diary management
• Owning administrative processes so work moves through the office without delay
• Meeting the deadlines & agreed service levels set for your role, so the wider team can rely on you

What you’ll need

We’re not just looking for someone who fits our team; we want to be a good fit for you too! We’re looking for individuals with qualities such as:

• A sharp eye for detail & a high level of accuracy in everything you produce
• The ability to manage several priorities at once, & to adapt when they change
• A clear, professional writing style, particularly over email
• A polite, professional manner on the phone
• An eagerness to learn new systems & processes, & to build your career within the admin team

Here’s what you can look forward to

At Lomond Group, we believe in taking care of our people. That’s why we offer some amazing perks and benefits through our engagement platform, LOMONDlife, such as:

• 28 Days Holiday + Bank Holidays
• A pension scheme to help you build towards retirement
• Car Salary Sacrifice Scheme
• Enhanced Family Friendly Leave covering maternity, paternity, adoption & IVF
• Free, confidential counselling through our Employee Assistance Programme
• Spread the cost of the latest gadgets & appliances with our Smart Tech Scheme
• Cut your commute’s carbon footprint with our Cycle2Work Scheme
• Competitive base pay benchmarked to market
• Recognition for length of service, marked with special days & celebrations
• Funded professional qualifications to back your development & career growth
• Regular company socials, because we work hard & socialise even harder
• Access discounts at over 900 retailers through our smart spending app, plus a wellbeing centre with resources to help you stay active, eat well, build financial confidence & look after your mental health

Our recruitment process has two stages: a screening call with our Talent Acquisition team, followed by an interview with the Lettings Manager & Head of Lettings.

Applications close on 6 December 2026.

If you need any adjustments to the recruitment or interview process, please contact Jake Mead at [e-mail].

At Lomond Group, we’re committed to building a diverse & inclusive workplace where everyone feels welcome, valued & able to do their best work. We welcome applications from people of all backgrounds & experiences.