Lettings Administrator

PSM recruitment Ltd; Shepherdswell; On-site; GBP 27,000 - 28,000; Full time

Job summary

PSM Recruitment is looking for a motivated Lettings Administrator to join our busy Dover office, offering a strong career path in the lettings sector. The role involves providing comprehensive admin support, managing records, handling enquiries, coordinating viewings, and assisting with tenancy paperwork while delivering excellent service.

You will work alongside the lettings team with typical hours on Monday to Friday, plus every other Saturday, and be supported to develop within the lettings

Qualifications

• Strong administrative and organisational abilities.
• Excellent communication and IT literacy.
• Ability to handle sensitive situations professionally.
• Full UK driving licence preferred.

Responsibilities

• Providing comprehensive administrative support to the lettings team.
• Managing and maintaining accurate records and documentation.
• Handling enquiries via phone, email, and in person.
• Coordinating appointments and property viewings.
• Conducting property viewings with prospective tenants.
• Assisting with tenancy paperwork and compliance processes.
• Supporting the team in day-to-day lettings activities.
• Delivering excellent customer service at all times.

Skills

Administrative skills

IT skills

Communication skills

Interpersonal skills

Professional conduct

Driving licence

Job description

Lettings Administrator

PSM Recruitment is seeking a motivated and organised Lettings Administrator to join our busy office in Dover. This is a fantastic opportunity for someone with strong administrative skills who is looking to develop their career within the property sector, with the potential to progress into a lettings role.

Key Responsibilities as a Lettings Administrator:

• Providing comprehensive administrative support to the lettings team
• Managing and maintaining accurate records and documentation
• Handling enquiries via phone, email, and in person
• Coordinating appointments and property viewings
• Conducting property viewings with prospective tenants
• Assisting with tenancy paperwork and compliance processes
• Supporting the team in day-to-day lettings activities
• Delivering excellent customer service at all times

Skills & Experience Required as a Lettings Administrator:

• Strong administrative and organisational skills
• Good typing and IT proficiency
• Excellent communication and interpersonal skills
• Confident in dealing with a variety of people and situations
• Ability to manage challenging or sensitive situations professionally
• A proactive attitude and willingness to learn and progress
• Full UK driving licence (preferred, for property viewings)

Personal Attributes

• Professional and approachable manner
• Reliable and detail-oriented
• Able to work both independently and as part of a team
• Positive attitude with a desire to develop within the lettings industry

Working Hours:

Monday to Friday: 9:00am 5:30pm
Every other Saturday: 9:00am 4:00pm

Salary

£26,500 - 27,500 per annum