Lettings Administrator: Career Growth & Training

Lomond; Ramsgate; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Pension scheme

Holiday entitlement

Car salary sacrifice

Family friendly leave

Employee assistance programme

Smart tech scheme

Cycle to work

Professional qualifications

Regular company socials

Retail discounts app

Job summary

Lomond Group in Ramsgate is seeking a meticulous Lettings Administrator to support the lettings office Monday to Friday, 8:30am–5pm. You’ll learn our systems and deliver admin excellence while building a career in the admin team.

Starting with training, you’ll manage diary entries, craft clear letters and emails, answer calls professionally, and ensure timely, accurate paperwork to keep the office running smoothly and the team on track.

Qualifications

• A sharp eye for detail and high accuracy in all outputs.
• Ability to juggle several priorities and adapt to change.
• Clear, professional writing style, especially in email communication.
• Polite, professional phone manner in calls.
• Keen to learn new systems and develop within the admin team.

Responsibilities

• Deliver administrative and clerical support across the business to keep the lettings office running smoothly.
• Handle telephone enquiries in line with business standards to provide professional caller experience.
• Prepare and edit letters, reports and emails to ensure clear and accurate communications.
• Maintain the team’s diary, keeping schedules organised and up to date.
• Own administrative processes to prevent delays and keep work moving through the office.
• Meet deadlines and service levels to support the wider team.

Skills

Attention to detail

Multi-tasking

Professional writing

Telephone etiquette

Learning mindset

Job description

Lomond Group in Ramsgate is seeking a meticulous Lettings Administrator to support the lettings office Monday to Friday, 8:30am–5pm. You’ll learn our systems and deliver admin excellence while building a career in the admin team.

Starting with training, you’ll manage diary entries, craft clear letters and emails, answer calls professionally, and ensure timely, accurate paperwork to keep the office running smoothly and the team on track.