Administrator

Travail Employment Group; Newark on Trent; On-site; GBP 27,000; Full time

Job summary

A global client company in Newark on Trent is seeking a full-time Administrator to manage client support inquiries and loading rates. You will be crucial in maintaining excellent communication with internal teams and external partners. Ideal candidates will possess a clear telephone manner, and intermediate IT skills, particularly with Excel, and must be adept at accurate data entry. This position offers a friendly office environment and comprehensive benefits including 28 days annual leave, health insurance, and more.

Benefits

28 days annual leave (including Bank Holidays)

Subsidised café

Day off for birthday & Christmas shopping

Critical Illness cover

Life Insurance

Health Insurance

Free on-site parking

Casual friendly office

Qualifications

• Experience in managing support inquiries and handling client calls.
• Ability to maintain accurate CRM records and manage project work.
• Competence in data exporting and using VLOOKUPs.

Responsibilities

• Answer client calls and manage inquiries effectively.
• Handle support via ticketing systems and maintain CRM data.
• Liaise with third-party service providers to ensure seamless operations.

Skills

Clear and confident telephone manner

Intermediate IT skills

Excel proficiency

Accurate data entry

Job description

Administrator – Newark – Full time 9-5 – Permanent – £27k

Our globally successful client based in Newark is looking for an enthusiastic, friendly Operations Agent to join their team. Playing a crucial role for our clients, managing support inquiries and loading rates, you will work closely with both our internal teams and external partners.

Responsibilities

• Answering and managing client calls
• Handling support via ticketing systems
• Implementing new products/services for client
• Liaising with third‑party service providers
• Maintaining accurate CRM records
• Managing project work within set deadline

Qualifications

The ideal candidate will have a clear and confident telephone manner and intermediate IT skills including Excel. The role requires accurate data entry and data exporting from the CRS system, so candidates must be able to use VLOOKUPs.

Benefits

• 28 days annual leave (including Bank Holidays) which will increase with length of service
• Subsidised café
• Day off for your birthday & Christmas shopping
• Critical Illness cover
• Life Insurance
• Health Insurance
• Free on‑site parking
• Casual friendly office

To apply for the role of Customer Administrator, please send your up‑to‑date CV to us.