Administrator

Agincare Uk; Merley; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

On-call rota

Refer a friend up to £1000

Mileage 32p a mile

Career development

Training up to QCF level 5

Pension scheme

Blue Light discount

Job summary

Agincare Poole branch is hiring a Home Care Administrator to support the Registered Manager with staff and client paperwork, from our Poole office. The role is full-time and pays £26,500 per year, plus on-call rota income.

You will handle care plan information, client funding, HR files and recruitment paperwork, while delivering high IT and communication standards. Applicants with health and social care admin experience are encouraged.

Qualifications

• Previous administrative experience, ideally in Health & Social Care.
• Excellent listening, verbal and written communication.
• High IT competency.

Responsibilities

• Support the Registered Manager with staff and client paperwork.
• Prepare care plan assessments and reviews.
• Handle client funding information.
• Maintain HR files and recruitment paperwork.
• Manage training records.
• Answer incoming calls, emails and post; route to the right team.
• Assist with audits, fault reporting and policy implementation.
• Be on-call rota to cover care calls evenings/weekends.

Skills

Verbal communication

Written communication

IT skills

Job description

Package Description:

Are you a detail-oriented individual with a passion for administration tasks? Are you looking to use your skill set in a rewarding work environment with a welcoming and specialised support team at our Poole branch.

Come and join the Agincare family as a Home Care Administrator

Where you'll be working

• Working from the Poole Office

As an Agincare employee you'll enjoy:

• A salary of £26,500 per year
• Opportunity to earn additional income through the on call rota
• Refer a friend scheme up to £1000*
• Mileage of 32p a mile when attending care calls
• Outstanding career development
• Fully funded training up to QCF level 5
• Blue Light care discount package
• Company pension scheme

What is required from you:

• Full time availability - 40 hours per week.
• A minimum of 12 months on your right to work in the UK
• Must have a valid UK driving license & access to your own vehicle
• Expectation to provide hands on care when required
• Expectation to cover the on call phone on a rota basis
• Previous experience in an administrative function, ideally in the Health & Social Care industry.
• Excellent listening, verbal and written communication skills, with a high IT competency.

A day in the life of a Home Care Administrator

You will support the Registered Manager in all aspects of staff and client paperwork. This can include:

• Care plan assessments and reviews
• Client funding information
• Staff HR files
• Recruitment paperwork
• Training records

You will receive incoming calls, emails and post and disseminate these to the relevant team member, and prepare any outgoing mail where required. You will support with auditing, fault reporting and the implementation of other company policies and procedures as and when required.

As a member of a domiciliary care support team, you will need to cover care calls in an emergency and be part of the on-call rota which would include some evenings and weekends.

About Agincare

We’re a family run business caring for people since 1986. With 4,000 team members, we’re one of the UK’s largest care providers and are continuing to grow. We have over 100 locations across our care homes, home care branches, extra care schemes, supported living properties and live-in offices.

Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently. We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.

All of our care services are regulated by the Care Quality Commission (CQC).

Equal opportunities are important to us at Agincare and we welcome applications from all.

*subject to terms and conditions