Administrator

Agincare Group; Poole; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

On-call rota

Refer a friend up to £1000

Mileage 32p per mile

Training up to QCF level 5

Company pension

Job summary

Agincare Poole is seeking a detail-oriented Home Care Administrator to support staff and client paperwork from the Poole Office. The role involves care plan assessments, client funding information, HR file maintenance and recruitment paperwork, with training records kept up to date.

You will handle calls and emails, disseminate to the relevant team, and assist with audits and policy implementation. A full-time post, on-call evenings/weekends, and day-to-day administration in a caring environment

Qualifications

• 12 months’ right to work in the UK
• Must have a valid UK driving license and access to your own vehicle
• Experience in an administrative function, ideally in Health & Social Care
• Excellent listening, verbal and written communication skills with high IT competency

Responsibilities

• Support the Registered Manager with staff and client paperwork
• Prepare care plan assessments and reviews
• Handle client funding information
• Maintain Staff HR files and recruitment paperwork
• Keep training records up to date
• Answer incoming calls, emails and post and disseminate to team
• Audit, report faults, and support policy implementation
• Cover on-call rota in evenings/weekends

Skills

IT competency

Excellent communication

Listening skills

Verbal communication

Job description

The following content displays a map of the jobs location - Poole

Are you a detail-oriented individual with a passion for administration tasks? Are you looking to use your skill set in a rewarding work environment with a welcoming and specialised support team at our Poole branch .

Come and join the Agincare family as a Home Care Administrator

Where you'll be working

• Working from the Poole Office

As an Agincare employee you'll enjoy:

• A salary of £26,500 per year
• Opportunity to earn additional income through the on call rota
• Refer a friend scheme up to £1000*
• Mileage of 32p a mile when attending care calls
• Fully funded training up to QCF level 5
• Company pension scheme

What is required from you:

• Full time availability - 40 hours per week.
• A minimum of 12 months on your right to work in the UK
• Must have a valid UK driving license & access to your own vehicle
• Expectation to provide hands on care when required
• Expectation to cover the on call phone on a rota basis
• Previous experience in an administrative function, ideally in the Health & Social Care industry.
• Excellent listening, verbal and written communication skills, with a high IT competency.

A day in the life of a Home Care Administrator

You will support the Registered Manager in all aspects of staff and client paperwork. This can include:

• Care plan assessments and reviews
• Client funding information
• Staff HR files
• Recruitment paperwork
• Training records

You will receive incoming calls, emails and post and disseminate these to the relevant team member, and prepare any outgoing mail where required.You will support with auditing, fault reporting and the implementation of other company policies and procedures as and when required .

As a member of a domiciliary care support team, you will need to cover care calls in an emergency and be part of the on-call rota which would include some evenings and weekends .

About Agincare

We’re a family run business caring for people since 1986. With 4,000 team members, we’re one of the UK’s largest care providers and are continuing to grow. We have over 100 locations across our care homes, home care branches, extra care schemes, supported living properties and live-in offices .

Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently . We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.

All of our care services are regulated by the Care Quality Commission (CQC).

Equal opportunities are important to us at Agincare and we welcome applications from all.