Care Coordinator

Agincare; New Milton; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Mileage allowance

Training & career development

Blue Light Card discounts

Company pension

On-demand pay

Refer-a-friend bonus

Job summary

Agincare is seeking a Care Coordinator for the New Milton Branch to organize and manage client schedules and carer allocations. You will connect carers with clients, assist in starting new care packages, and plan rotas to maintain continuity of care.

The role requires strong organisational skills, attention to detail, and the ability to thrive in a fast-paced setting. The ideal candidate has at least 1 year of relevant experience (or Level 2 NVQ in Health and Social Care), holds a full UK

Qualifications

• Strong organisational skills and attention to detail.
• Ability to work confidently in a busy, fast-paced environment.
• A minimum of 1 year’s experience, or minimum level 2 NVQ in Health and Social Care.
• Full UK driving licence and access to your own vehicle.
• Minimum of 12 months remaining on your right to work in the UK.

Responsibilities

• Coordinate care services and client schedules.
• Match carers with clients to meet individual needs.
• Support the setup of new care packages.
• Plan rotas to ensure continuity of care.
• Communicate with families and healthcare professionals.
• Record staff availability and absences.
• Participate in the on-call rota when required.
• Willingness to cover the on-call phone with additional pay.

Skills

Organisational skills

Attention to detail

Busy environment adaptability

Experience or NVQ Level 2 in Health & 

Education

NVQ Level 2 in Health & Social Care

Tools

Full UK driving licence

Job description

Package Description

Turn Your Organising Skills into Meaningful Impact

Perhaps you’re an experienced care professional ready for something new, or you have a background in workforce scheduling and would love to bring those skills into care.

At Agincare, we know great care starts with great coordination. We’re looking for a Care Coordinator at our New Milton Branch who enjoys organising, problem-solving, and connecting the right carers with the clients who need them most.

What We Offer

• £26,500 - £28,000 annual salary
• Refer-a-friend bonus of up to £1,000*
• Mileage allowance of 32p per mile
• Fully funded training and career development up to QCF Level 5
• Blue Light Card discounts
• Company pension scheme
• On-demand pay

About You

We’re looking for someone who is organised, people-focused and enjoys keeping things running smoothly, as well as:

• Strong organisational skills and attention to detail
• Ability to work confidently in a busy, fast-paced environment
• A minimum of 1 years experience, or minimum level 2 NVQ in Health and Social Care
• Full UK driving licence and access to your own vehicle
• Minimum of 12 months remaining on your right to work in the UK

The role of a Care Coordinator

• Coordinate care services and client schedules
• Match carers with clients to meet individual needs
• Support the setup of new care packages
• Plan rotas to ensure continuity of care
• Communicate with families and healthcare professionals
• Record staff availability, absences, and emergency calls
• Participate in the on-call rota when required
• Willingness to cover the on-call phone (additional pay provided)

About Us

For 40 years, Agincare has been proudly supporting communities across the UK. Today, with more than 5,500 team members nationwide, we are one of the country’s leading family-owned care providers, delivering high-quality care and support services across more than 170 locations. We are proud supporters of the Care Leaver Covenant and Armed Forces community, offering guaranteed interviews for eligible applicants. All our adult services are regulated by the CQC, and our children's services are regulated by Ofsted.

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds and experiences. Please note that we are currently unable to offer visa sponsorship.

If this particular role isn’t the right fit for you, we encourage you to explore our other vacancies, www.agincare.com/careers