Administrator

Capitol-Invest - Société Immobilière de la région de Bruxelles; Bury St Edmunds; On-site; GBP 23,000 - 27,000; Full time

Job summary

A well-established charity in Bury St Edmunds seeks a full-time Administrator / Office Coordinator to provide operational and administrative support. The ideal candidate will have 3-5 years of experience in office roles, be proficient in Microsoft Office 365, and possess excellent organisational and communication skills. Benefits include a competitive salary of £23,800 - £27,000 per annum, holiday entitlement, and a dog-friendly work environment.

Benefits

Competitive salary

25 days holiday plus Bank Holiday

3% pension employer contribution

Dog-friendly office

Free on-site parking

Qualifications

• Minimum of 3-5 years' experience in administrative or office support roles.
• Ability to manage multiple priorities effectively.
• Attention to detail is essential.

Responsibilities

• Act as the first point of contact for enquiries.
• Provide administrative and operational support to the CEO.
• Maintain accurate records and databases.

Skills

Organisational skills

Proficiency in Microsoft Office 365

Excellent communication

Interpersonal skills

Tools

CRM systems

Job description

Administrator / Office Coordinator

Spider is advertising on behalf of a well-established charity seeking a full-time, permanent Administrator / Office Coordinator to join their team in Bury St Edmunds, Suffolk.

Why Them

They are a friendly, mission-driven charity, dedicated to supporting individuals through the companionship of animals. The organisation values its people, encourages a collaborative culture, and provides a supportive working environment.

Fantastic Company Benefits Include

• Competitive Salary: £23,800 - £27,000 per annum, depending on experience
• Holiday: 25 days plus Bank Holiday
• 3% pension employer contribution
• Additional: Dog-friendly office, relaxed dress code, free on-site parking, employee assistance programme

About The Role

As an Administrator / Office Coordinator, you will act as the first point of contact for enquiries, support the day‑to‑day running of the office, and provide essential administrative and operational support to the CEO and wider team. You will help maintain databases, records, and office systems, assist with recruitment and volunteer coordination, organise training, and support projects and compliance activities. You will also help produce reports, service documentation, and promotional materials, ensuring smooth and efficient office operations.

Working hours for this office‑based role will be 37.5 hours, Monday to Friday 8:30am - 4:30pm.

Main Duties And Responsibilities

• Act as the first point of contact for enquiries via phone, email, or in‑person visits
• Provide administrative and operational support to the CEO and office team
• Maintain accurate records, databases, and office systems
• Manage stock levels throughout the office
• Support recruitment, induction, and coordination of staff and volunteers
• Organise meetings, manage diaries, and prepare minutes and reports
• Help maintain policies, documentation, and compliance with relevant legislation
• Assist with project support, service documentation, and promotional material
• Contribute to continuous improvement of office processes and systems

About You

As an Administrator / Office Coordinator, you will be an organised, proactive, and professional individual with a minimum of 3-5 years' experience in administrative or office support roles. You should be confident managing multiple priorities, able to work independently and as part of a team and have excellent communication and interpersonal skills. Proficiency in Microsoft Office 365, attention to detail, and experience with financial administration or CRM systems is essential. A logical, flexible, and solution‑focused approach, alongside a passion for charitable work and supporting the mission of the organisation, is highly valued.

If you have the relevant skills and experience for this Administrator / Office Coordinator position and would like to be considered, please apply by forwarding an up‑to‑date CV and covering letter as soon as possible.

No recruitment agencies, please

Please note that we do not work with recruitment agencies for this role.