Administrative & Records Support Specialist — 30 Days Holiday

Birmingham City Council; Birmingham; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

West Midlands Pension Fund

Enhanced Holiday Entitlement - 30 days

My Rewards Scheme

Health and wellbeing support

Job summary

Birmingham City Council is seeking organised and proactive Business Support Officers to provide high-quality administrative support across our teams. You will help keep services running smoothly, support colleagues, manage records and ensure internal customers receive an efficient and professional service.

Key duties include organizing meetings, preparing documentation, taking minutes, maintaining records and handling data with accuracy.

Qualifications

• Experience in an administrative or business support context.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service abilities.
• Good IT skills, including Microsoft Office applications.
• Experience managing competing priorities and working as part of a team.

Responsibilities

• Provide administrative and business support to teams.
• Organise meetings, prepare documentation and take minutes.
• Maintain accurate records.
• Manage data and business systems, ensuring accuracy and compliance.
• Support colleagues with business processes and day-to-day operational activities.

Skills

Organisational skills

Attention to detail

Communication

Customer service

IT skills

Teamwork

Discretion

Tools

Microsoft Office

Job description

Birmingham City Council is seeking organised and proactive Business Support Officers to provide high-quality administrative support across our teams. You will help keep services running smoothly, support colleagues, manage records and ensure internal customers receive an efficient and professional service.

Key duties include organizing meetings, preparing documentation, taking minutes, maintaining records and handling data with accuracy.