Admin & Records Specialist — Excellent Benefits & Pension

Birmingham City Council; Birmingham; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

West Midlands Pension Fund

Enhanced Holiday Entitlement - 30 days

My Rewards Scheme - discounts

Health and wellbeing support

Job summary

Birmingham City Council is seeking multiple permanent Business Support Officers to provide high-quality administrative support across our teams. The roles are based on a 36.5-hour week with a Grade B salary band of £29,542–£35,570.

This opportunity forms part of our Pay Equity Review and there are six vacancies in total. You will be highly organised, proactive and capable of managing records, data and day-to-day operations to ensure internal customers receive a professional service.

Qualifications

• Experience in an administrative or business support role.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service skills.
• Good IT skills, including Microsoft Office applications.
• Experience managing competing priorities and working as part of a team.
• Discretion and professionalism when handling sensitive information.

Responsibilities

• Provide administrative and business support to teams.
• Organise meetings, prepare documentation and take minutes.
• Maintain accurate records.
• Manage data and business systems, ensuring accuracy and compliance.
• Support colleagues with business processes and day-to-day operational activities.

Skills

Administrative support

Organisation

Communication

IT skills

Prioritisation

Discretion

Microsoft Office

Tools

Microsoft Office

Job description

Birmingham City Council is seeking multiple permanent Business Support Officers to provide high-quality administrative support across our teams. The roles are based on a 36.5-hour week with a Grade B salary band of £29,542–£35,570.

This opportunity forms part of our Pay Equity Review and there are six vacancies in total. You will be highly organised, proactive and capable of managing records, data and day-to-day operations to ensure internal customers receive a professional service.