Business Support Officers

Birmingham City Council; Birmingham; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

West Midlands Pension Fund

Enhanced Holiday Entitlement - 30 days

My Rewards Scheme

Health and wellbeing support

Job summary

Birmingham City Council is seeking organised and proactive Business Support Officers to provide high-quality administrative support across our teams. You will help keep services running smoothly, support colleagues, manage records and ensure internal customers receive an efficient and professional service.

Key duties include organizing meetings, preparing documentation, taking minutes, maintaining records and handling data with accuracy.

Qualifications

• Experience in an administrative or business support context.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service abilities.
• Good IT skills, including Microsoft Office applications.
• Experience managing competing priorities and working as part of a team.

Responsibilities

• Provide administrative and business support to teams.
• Organise meetings, prepare documentation and take minutes.
• Maintain accurate records.
• Manage data and business systems, ensuring accuracy and compliance.
• Support colleagues with business processes and day-to-day operational activities.

Skills

Organisational skills

Attention to detail

Communication

Customer service

IT skills

Teamwork

Discretion

Tools

Microsoft Office

Job description

We're looking for organised and proactive Business Support Officers to provide high-quality administrative support across our teams. You'll play a key role in keeping services running smoothly, supporting colleagues, managing records and ensuring internal customers receive an efficient and professional service.,

• Provide administrative and business support to teams
• Organise meetings, prepare documentation and take minutes.
• Maintain accurate records.
• Manage data and business systems, ensuring accuracy and compliance.
• Support colleagues with business processes and day-to-day operational activities.
  You will have:
• Experience in an administrative or business support role.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service skills.
• Good IT skills, including Microsoft Office applications.
• Experience managing competing priorities and working as part of a team.
• The ability to handle sensitive information with discretion and professionalism.

If you're highly organised, customer-focused and enjoy working in a fast-paced environment, we'd love to hear from you.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here. Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment. We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

• Membership of West Midlands Pension Fund - with generous employer contributions
• Enhanced Holiday Entitlement - 30 days, increasing with length of service
• My Rewards Scheme - access to over 800 brands providing discounts and savings
• Health and wellbeing support - independent and confidential employee assistance and counselling, In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.