Administrative Officer: Patient Services & Data Support

Northumberland, Tyne and Wear NHS Foundation Trust; Hebburn; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Lease cars

Childcare schemes

Staff discounts

Season tickets for travel

Cycle to work

Job summary

CNTW is recruiting for an administrative role based at the North Tyneside Recovery Partnership, The Forum in Wallsend. You will handle reception, calls, minute taking, printing prescriptions and maintaining NDTMS data, while supporting other areas as needed.

The ideal candidate will have strong organisational and communication skills, be accurate, and able to work flexibly in a busy NHS setting. DBS checks may be required, with cost borne by the applicant where applicable.

Qualifications

• Word-processing Level 3 or equivalent.
• Audio typing qualification or equivalent experience.
• English at O-level/GCSE or equivalent.

Responsibilities

• Reception meet & greet
• Call handling
• Detailed minute taking
• Printing of prescriptions
• Updating NDTMS accurately
• Covering other areas as required
• Care, compassion and resilience in dealing with complex service users
• Ordering supplies and updating rotas/duty sheets

Skills

Excellent communication

Note taking

Organisational skills

Confidentiality

Education

Word processing Level 3

Audio typing qualification

GCSE/English Level

Tools

Outlook

Microsoft Word

Microsoft Excel

Job description

CNTW is recruiting for an administrative role based at the North Tyneside Recovery Partnership, The Forum in Wallsend. You will handle reception, calls, minute taking, printing prescriptions and maintaining NDTMS data, while supporting other areas as needed.

The ideal candidate will have strong organisational and communication skills, be accurate, and able to work flexibly in a busy NHS setting. DBS checks may be required, with cost borne by the applicant where applicable.