NHS Admin Assistant – Front Desk & Reception

Cumbria,-Northumberland,-Tyne-and-Wear-Nhs-Foundation-Trust; Ashington; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Lease cars

Staff discounts

Season tickets for travel

Cycle to work scheme

Job summary

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust is hiring an Administration Assistant (Band 2) for a full-time, permanent role based in Ashington. The post supports busy reception admin teams across Northumberland Recovery Partnership and North Tyneside Recovery Partnership, with duties from 8:30am to 5:00pm on a Monday–Friday rota.

The role offers 37.5 hours per week, with a salary of £25,272 per annum.

Qualifications

• Good general education to GCSE level or equivalent.
• NVQ Level 2 in Business Administration.
• NVQ Level 2 in Customer Service.
• Experience in administration and data handling.
• Proficient with Microsoft Office and data entry.

Responsibilities

• Welcome clients at reception in Ashington, Blyth or Wallsend sites.
• Answer telephone calls and liaise with clinical colleagues.
• Monitor inboxes and process queries with guidance from Admin Team Lead.
• Manage incoming/outgoing post in line with Trust policies.

Skills

Microsoft Office

Data entry

Patient records

Communication

Confidentiality

Education

GCSE/O-Level

NVQ Level 2: Business Admin

NVQ Level 2: Customer Service

Tools

Outlook

Word

Excel

PowerPoint

Job description

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust is hiring an Administration Assistant (Band 2) for a full-time, permanent role based in Ashington. The post supports busy reception admin teams across Northumberland Recovery Partnership and North Tyneside Recovery Partnership, with duties from 8:30am to 5:00pm on a Monday–Friday rota.

The role offers 37.5 hours per week, with a salary of £25,272 per annum.