Administrative Assistant: Licensing & Customer Support (Hybrid)

Durham County Council; Spennymoor; On-site; GBP 21,000 - 27,000; Full time

Job summary

Durham County Council is offering a 12-month temporary admin role based at Meadowfield, supporting the Community Protection team. The role focuses on licensing administration, order processing, logging service requests, and handling telephone and email enquiries.

You will also take minutes and perform general admin duties. The successful candidate should have 5 GCSEs (A-C), good communication, accuracy, IT skills, and the ability to work under pressure.

Qualifications

• 5 GCSEs (A-C) or equivalent.
• Experience delivering customer service in a busy environment.
• Good IT skills and ability to use Microsoft Office applications.

Responsibilities

• Admin support of licences (Animal Licences, Body Art / Tattoo).
• Process orders for Community Protection.
• Log customer service requests.
• Deal with enquiries by phone and email.
• Take minutes of meetings.
• Undertake general administration duties.

Skills

Administrative skills

Customer service

Communication

IT skills

Minute taking

Education

5 GCSEs (A-C) or equivalent

Tools

MS Office

Job description

Durham County Council is offering a 12-month temporary admin role based at Meadowfield, supporting the Community Protection team. The role focuses on licensing administration, order processing, logging service requests, and handling telephone and email enquiries.

You will also take minutes and perform general admin duties. The successful candidate should have 5 GCSEs (A-C), good communication, accuracy, IT skills, and the ability to work under pressure.