Administration Assistant (Full Time)

New Start; North East; Hybrid; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Hybrid working

LGPS membership

27 days annual leave

Job summary

Durham County Council seeks an Administration Assistant to support the Community Protection team in Durham. The role is full time, temporary for 12 months, grade 4 with a salary of £26,427–£27,709 per year.

You will provide licences admin, process orders, log service requests, answer calls and emails, take minutes, and perform general admin tasks. Contact Jamie Thompson for details.

Qualifications

• 5 GCSEs (A-C) or equivalent.
• Excellent communication and customer-service skills.
• Strong IT skills and high accuracy.
• Well-organised, flexible and able to prioritise.
• Ability to work under pressure and unsupervised.

Responsibilities

• Admin support of licences (Animal Licences, Body Art/Tattoo).
• Processing orders for Community Protection.
• Logging customer service requests.
• Handling enquiries by telephone and email.
• Taking minutes of meetings.
• General administration duties.

Skills

Communication skills

IT skills

Organisation

Prioritisation

Education

GCSEs (A-C) or equivalent

Tools

Microsoft Office

Job description

Jobs

Administration Assistant

Salary

Grade 4 £26,427 - £27,709

Expires

15/11/2026

Location

Durham, Durham

Job Type

Full Time

This is an exciting opportunity to join a team supporting the Community Protection team, based at Annand House, Meadowfield.

The role is temporary for 12 months initially.

What is involved?

The duties include:

• Admin support of licences i.e. Animal Licences, Body Art / Tattoo
• Processing orders for Community Protection
• Logging customer service requests
• Dealing with enquiries over the telephone and e-mail
• Taking minutes of meetings
• General administration duties

We are looking for an enthusiastic team player who takes pride in providing excellent customer-service. The successful candidate will have good communication skills, be able to work under pressure to tight deadlines and with a high degree of accuracy, be well-organised and flexible, have good IT skills and manage changing priorities. You will also need to be able to work unsupervised using your initiative.

For further information regarding this vacancy, please contact Jamie Thompson via email [e-mail] on tel: [phone]

What will I need?

You must have 5 GCSEs (grades A-C) or equivalent.

Please refer to the attached Person Specification for the full criteria.

Interviews

It is anticipated that interviews will be held on 24th November at Meadowfield Depot.

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

Our offer to you

• attractive salaries
• a generous annual leave entitlement of 27 days (rising to 32 after five years' continuous local government service)
• membership of the excellent contributory career average Local Government Pension Scheme
• a range of flexible working arrangements including hybrid working (home and office) where applicable

Explore the full range of rewards and benefits on our website.

Rewards and benefits are subject to individual terms and conditions.

Equality, Diversity, and Inclusion

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.

Company

Durham County Council

Salary

Grade 4 £26,427 - £27,709

Location

Durham, Durham

Sector

Corporate Services

Sector

Administration

Job Role

Administrator

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