Administrative Assistant in 3D Printing Department

Benchpeg Ltd.; Birmingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein innovatives Unternehmen im Herzen des historischen Schmuckviertels von Birmingham sucht einen engagierten Verwaltungsassistenten für die Abteilung 3D-Druck. In dieser Rolle unterstützen Sie Kunden bei der Bestellung maßgeschneiderter Designs und arbeiten eng mit verschiedenen Abteilungen zusammen. Sie bringen starke Kommunikationsfähigkeiten und eine ausgeprägte Organisationsfähigkeit mit. Das Unternehmen bietet umfassende Schulungen und ein unterstützendes Teamumfeld. Wenn Sie leidenschaftlich daran interessiert sind, Kundenservice zu bieten und in einem kreativen Umfeld zu arbeiten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Wettbewerbsfähiges Gehalt basierend auf Erfahrung

Betriebliche Altersvorsorge

Zusätzlicher Urlaubstag für den Geburtstag

Biannual Staff Events

Simply Health Healthcare Cash Plan

Qualifications

• Starker Arbeitswille und Lernbereitschaft.
• Fähigkeit, unter Druck zu arbeiten und Details zu beachten.

Responsibilities

• Beantwortung von Kundenanfragen per E-Mail und Telefon.
• Unterstützung bei der Qualitätssicherung und Vorbereitung von Materialien.

Skills

Kundenservice

Organisation

Kommunikation

Education

Keine spezifische Ausbildung erforderlich

Tools

CAD-Software

Job description

Supporting the work of the Jeweller since 2006

Administrative Assistant in 3D Printing Department

Administrative Assistant in 3D Printing Department

JewelCast

Jewellery Quarter, Birmingham

JewelCast is primarily a casting company specialising in high quality precious metal castings. In addition to this we offer an exciting range of in-house CAD design, 3D printing and mould cutting services.

We have recently moved into a beautifully restored building in the heart of Birmingham’s historic Jewellery Quarter, and the new site features modern facilities and state-of-the-art equipment in each department.

About the role

This position is primarily administrative. It involves assisting customers with placing orders for their custom designs (please note this is not a CAD design role). While familiarity with the Jewellery Industry is preferred, it is not mandatory as comprehensive training will be provided. We are seeking an individual with strong customer service communication, and organizational abilities. The ideal candidate should be a team player with a keen eye for detail, capable of working under pressure, and adhering to stringent manufacturing processes.

Responsibilities

• Responding to customer queries by email and over the phone
• Supporting files using CAD software
• Cleaning and preparing waxes/resins for casting
• Quality control
• Liaising and working closely with other departments

Requirements

• A strong work ethic and willingness to learn

What we offer

• Competitive salary based on experience
• Company pension
• 1 extra day holiday for your birthday
• Biannual staff events/parties
• Simply Health healthcare cash plan

How to Apply

To apply please send a CV and covering letter to us using the application form.

An informal interview will be followed by a working trial.

We look forward to hearing from you!

About Us

JewelCast began in 2001 there was a gap in the market for a good quality casting company who could serve the jewellery trade.

We are very lucky to call the historic Jewellery Quarter in Birmingham our home and we are proud to be a part of a wonderful community and trade.

Since we started, we have continued to grow and evolve which has allowed us to adapt to the ever-changing market and needs of our customers and seen us invest in and embrace new technology such as 3D printing.

For us customer service is at the heart of everything we do, and we want you to feel valued and to know that we are always here to help.

We pride ourselves on the quality of our castings with thorough Quality Control checks throughout the casting process and with staff who are extremely knowledgeable and with a passion for what they do.

All you need to do is upload your CV, along with your telephone number, email address, and a message for the recruiter, using the form below.

If they receive a high volume of applications, the recruiter may not inform you if yours has been unsuccessful. However, if they’re impressed with your application, they’ll let you know.

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2. Provide a message for the employer. This increases your chances of being selected.

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3. Click the upload button to upload your CV. It must be a doc, docx, pdf, txt or odt file.

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4. Finally, click the Apply for Job button to submit your application.

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