Administrative Assistant II – Front Desk

Nichols College; Dudley; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Administrative Assistant II to manage front desk operations and support various clerical tasks. This role involves processing marriage licenses, handling passport applications, and ensuring the smooth operation of office duties. The ideal candidate will possess strong communication skills and be proficient in word processing and spreadsheet software. Join a dynamic team where your contributions will enhance community services and support vital administrative functions. This is an excellent opportunity for someone looking to grow in a supportive environment while making a difference in public service.

Qualifications

• 3 years of office support, clerical, or secretarial experience.
• Proficiency in MS Word and Excel, excellent typing and 10-key skills.

Responsibilities

• Process marriage licenses and passport applications for the public.
• Maintain accurate records for marriage licenses, passports, and real estate.

Skills

Office Support

Clerical Work

Secretarial Work

Word Processing

Spreadsheet Software

Communication Skills

Typing Skills

10-key Skills

Education

Associate Degree

Tools

MS Word

Excel

Job description

Recruitment began on April 24, 2025

and the job listing Expires on May 8, 2025

Full-Time Job Exploring General Business & Beyond

Job Title: Administrative Assistant II – Front Desk

Location: Bismarck, ND

Terms: Full Time / Non-exempt / Full Benefits

About the Role: Under the supervision of the County Recorder or Deputy County Recorder; serves as the primary processor of marriage licenses, and the acceptance agent for passport applications. Assist the public with general real estate recoding questions. Serves as the primary back up to Administrative Assistant II – Customer Service Specialist. Assist the public with issuance of certified copies as requested. Index recorded documents into industry specific software. Prepare and send nightly exports to appropriate entities (NDRIN).

• Collects, receives, and interprets source information to issue marriage licenses and accept and process passport application for the public.
• Compiles important information from passport applications to create a transmittal that allow the passport processed daily to be mailed to the US Department of State to be traced via USPS. Creates weekly report to be mailed to the North Dakota Department of Vital Records.
• Open doors every morning to allow customers to enter the building for business.
• Perform mail-back duties every morning, takes outgoing mail to the mailroom prior to pick up time.
• Files numerically and maintains the “original” marriage licenses returned to the Recorder’s office as a permanent record.
• Collects funds, issues receipts and refunds as required by the North Dakota Century Code.
• Maintains stock of marriage license and passport application forms, information pamphlets, return mail envelopes and address labels.
• Creates and maintains accurate records, with respect to marriage licenses, passports, real estate recordings and burial permits.
• Collects, receives, and interprets source information to record and index burial permits in the absence of the Administrative Assistant II – Customer Service Specialist.
• Receives and refers telephone calls, assists members of the public, arranges appointments using work processing and spreadsheet software, issues correspondence and other general clerical duties as assigned.
• Receives and prepares certified copies of marriage licenses and recorded documents requested by mail or by phone.
• Interprets and indexes information from documents presented to the Recorder’s Office into industry specific software to ensure accuracy from the information provide on the documents recorded.
• Receipts/E-records documents using industry specific software over the lunch hour and/or as needed per the direction of the County Recorder, or Deputy Recorder.
• Files, retrieves, and interprets information, prepares data to export to appropriate entities each night (NDRIN).
• Serves as primary back up to other Administrative Assistant II’s within the department.
• Performs other duties as assigned or required.

Candidate Requirements:

• Three (3) years of work experience performing a variety of office support, clerical, or secretarial work. Associate degree preferred.
  • Additional education may substitute for the work experience required on a year-for-year basis.
• Must be proficient with word processing and spreadsheet software, such as MSWord and Excel, and must possess excellent typing and 10key skills.
• Requires a high degree of written and/or verbal communication skills when dealing with supervisors, employees, clients or the public.
• Must be proficient in business English, spelling, punctuation, arithmetic, modern office practices, procedures, and equipment.
• Ability to handle multiple duties and priorities under limited supervision.
• Applicant may be subject to a post offer civil, criminal, credit background check. The county will pay the costs associated with these exams.

Equal Opportunity Employer:

The employing agency does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services, and complies with the provisions of the North Dakota Human Rights Act.