Administrative Assistant / Family Information Officer

Thurrock Council; Tilbury; On-site; GBP 26,000 - 29,000; Part time

Job summary

A local council in the UK is seeking a part-time administrative professional to support the Disabled Children Short break & Outreach Service. The role involves maintaining databases, liaising with parents, and promoting services. Salary ranges from £26,556 to £28,764 per annum, pro rata. Applicants must undergo an Enhanced DBS check.

Qualifications

• DBS check required at Enhanced level.
• Part-time position, 20 hours per week.

Responsibilities

• Act as point of contact for registrations.
• Maintain database for Disabled Children's Register.
• Provide relevant data to the manager.
• Liaise with parent-run groups for involvement.
• Maintain website for The Sunshine Centre.
• Disseminate information about services.
• Collect evaluation forms from service users.
• Promote The Sunshine Centre through events.

Skills

Administrative Skills

Time Management

Account and Finance Skills

Customer Services

Communication

Analysis Skills

Relationship Management

Problem Solving Skills

Job description

Description

Salary : 26556 - 28764 per annum pro rata to contracted hours worked

Grade B

Fixed-Term Contract - 6 months

20 Hours per Week

The Disabled Children Short break & Outreach Service provides respite and support to children young people and their families. We are a small team that work closely together to achieve the same outcome of providing a statutory service for the Disabled children and young people within Thurrock.

As a service we need to continue to develop and maintain effective networks with internal agencies to promote the service and deliver information and continue to actively promote The Sunshine Centre through promotional events and distribution of publicity material.

Successful applicants will be required to :

• Act as point of contact for those seeking to register their children on The Disabled childrens Register.
• Maintain the database on Disabled childrens register and use appropriate data bases to extract relevant information as required.
• To provide the manager with relevant data about the service.
• Representative for the Sunshine Centre and to liaise with parent run groups locally to ensure their involvement in the development of information and implantation of services.
• Maintain website for The Sunshine Centre for services for disabled children.
• Disseminate information and ensure that appropriate range of leaflets and information on the Sunshine Centre are provided for within services for Disabled Children.
• To collate evaluation forms from service users on the services that they access at the Sunshine centre.
• To actively promote The Sunshine Centre through promotional events and distribution of publicity material.
• To provide accurate timely and relevant information and advice whilst respecting the confidentiality of both enquirers and providers.
• To develop and maintain effective networks with internal agencies to promote the service and deliver information.

DBS Check : Disclosure and Barring Service (DBS) check is required at level Enhanced level.

Advert Closing Date :

• Redeployment Only : 31st August 2025
• Internal & External : 7th September 2025

Interview Date : TBC

If you have any queries regarding the post or interview dates please contact Lauren Riddick Manger or Jackie Harper Interim Deputy Manager

To view the Job Profile and Person Specification please follow the link below :

Download Job Profile (PDF Document)

Application Requirements

As part of the Safer Recruitment process Gap Management is required for all Safeguarding roles .Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under Miscellaneous Documents as part of your application.

Gaps in Employment Form

Gaps in Employment Example

Required Experience :

Unclear Seniority

Key Skills

• Administrative Skills
• Time Management
• Account and Finance Skills
• Administration & Operation
• Customer Services
• Communication
• Analysis Skills
• Relationship Management
• Administration Support
• Administrative Services
• Client Services
• Team Player Spirit
• Problem Solving Skills
• Administration And Secretarial
• Office Management

Employment Type : Part-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 26556 - 28764