Administrative Assistant

Instant Underwriting; England; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading insurance company is seeking a detail-oriented Admin Assistant to ensure smooth core processes with a focus on technology. Candidates should possess strong organisational and problem-solving skills, alongside a basic understanding of web technologies. This role offers a hybrid work model, competitive benefits including private medical insurance and a learning budget.

Benefits

Private medical insurance

Learning & Training budget

28 days annual leave

Pension scheme

High street discounts

Quarterly team socials

Qualifications

• Strong attention to detail and ability to follow structured processes.
• Excellent problem-solving and troubleshooting skills.
• Basic coding literacy to read and interpret code.

Responsibilities

• Run and maintain regular processes with focus on accuracy.
• Support troubleshooting of issues in scripts and tools.
• Assist with documentation of standard operating procedures.
• Monitor and maintain data quality across systems.
• Collaborate with developers and non-technical staff.

Skills

Attention to detail

Problem-solving skills

Organisational skills

Basic understanding of web technologies

Tools

Automation tools

GitHub

Job description

The Job

We’re looking for a highly organised and detail-oriented Admin Assistant to join our team. This role sits at the intersection of technology and operations, ensuring that our core processes run smoothly while supporting the wider team with technical insight and problem-solving.

Responsibilities

• Run and maintain regular processes (daily, weekly, and monthly tasks) with a strong focus on accuracy and timeliness.
• Support troubleshooting of issues in scripts, code snippets, and web-based tools.
• Assist with documentation and continuous improvement of standard operating procedures.
• Monitor and maintain data quality, ensuring consistency across systems.
• Provide ad-hoc technical support to the wider team as required.
• Collaborate with developers and non-technical staff, acting as a bridge between process execution and technical understanding.
• Update registers with new information from various sources.

About You

• Strong attention to detail and ability to follow structured processes.
• Excellent problem-solving and troubleshooting skills.
• Strong organisational skills with the ability to manage recurring tasks effectively.
• Eagerness to learn and grow into more advanced technical responsibilities.
• Basic understanding of web technologies is essential.

Nice-to-Have

• Experience working with automation tools or scripts.
• Familiarity with version control (e.g. GitHub).
• Basic coding literacy: able to read and interpret code (e.g. Python, JavaScript, or similar).
• Prior experience in an operational or technical support role.
• Worked within insurance sector.

Benefits / Perks of the Job

• Hybrid in Local Office (Hertford) or Remote (considered).
• 28 days per annum annual leave (plus any Public Holidays)
• Learning & Training budget (In-house training, CII, CPD)
• Private medical insurance
• Pension scheme
• High street discounts
• Quarterly team socials
• Super colleagues to work with