Administration Team Leader

Royal Navy; Whiteley; On-site; GBP 26,000 - 34,000; Full time

Job summary

Royal Navy seeks a Team Leader to guide Administrators delivering Apprenticeship Programme support for Royal Navy personnel at HMS Collingwood. You will lead, coach and develop the team to ensure high-quality, compliant apprenticeship delivery and strong learner outcomes.

You will coordinate daily admin activities, build RN stakeholder relationships and ensure processes meet apprenticeship and quality standards. Security Clearance eligibility is required.

Qualifications

• Administration experience with leadership ambitions.
• Experience supervising a team of Administrators.
• Ability to build relationships with Royal Navy stakeholders.
• Strong Microsoft Office skills and time management.
• Must be able to obtain Security Clearance (SC) and understand apprenticeships.

Responsibilities

• Lead and develop a team of Administrators delivering apprenticeship services for Royal Navy personnel.
• Coordinate day‑to‑day administrative activities to meet deadlines and service levels.
• Provide coaching, guidance and training to team members.
• Build positive relationships with Royal Navy stakeholders and internal teams.
• Ensure processes are completed accurately and in line with apprenticeship, compliance and quality requirements.
• Identify opportunities to improve processes, enhancing team performance and learner outcomes.

Tools

Microsoft Office

Job description

Have administration experience and ambitions to lead a team? Join us and develop your leadership career while supporting apprenticeship programmes that make a real difference to Royal Navy personnel., We're looking for a Team Leader to lead and develop a team of Administrators responsible for Apprenticeship Programme delivery supporting Royal Navy personnel. You'll ensure high-quality, compliant delivery, support learner success, and work closely with Royal Navy stakeholders and internal teams to provide an outstanding apprenticeship experience. Full-time role - 37.5 hours a week HMS Collingwood What you'll be doing:

• Leading and supporting a team of Administrators to deliver a high-quality apprenticeship service for Royal Navy personnel
• Coordinating and overseeing day-to-day administrative activities, ensuring deadlines and service levels are consistently met
• Providing coaching, guidance and training to team members, helping them develop their skills and achieve their potential
• Building positive relationships with Royal Navy stakeholders and internal teams to ensure an excellent customer experience
• Ensuring administrative processes are completed accurately and in line with apprenticeship, compliance and quality requirements
• Identifying opportunities to improve processes, enhancing team performance and supporting successful learner outcomes
• Experience working within an admin team, with some supervisory experience
• Experience working with stakeholder with the ability to build relationships
• Good Microsoft Office skills
• Strong time management
• Must be able to obtain Security Clearance (SC), An understanding of apprenticeships
• Selborne is a bold, £1 billion, 12-year transformation of Royal Navy training, led by Capita and a powerhouse consortium known as Team Fisher - including Raytheon UK, Fujitsu, and the University of Lincoln. Together, we're modernising military education with cutting-edge tech like simulators and data analytics, all under a collaborative "one team" approach with the Royal Navy. It's a shared mission to deliver smarter, more effective training for sailors and marines across the naval enterprise.