Administration Team Leader

Capita; Fareham, Stubbington; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Onsite parking

Pension

Life assurance

Cycle-to-work scheme

Enhanced family leave

Catering facilities

Job summary

Capita is seeking an Administration Team Leader to guide a team of Administrators delivering an apprenticeship service for Royal Navy personnel in Fareham. You will lead performance, coach staff, and ensure timely, compliant delivery while collaborating with Royal Navy stakeholders and internal teams for an exceptional learner experience.

The role offers a permanent, full-time position with onsite facilities, competitive benefits, and opportunities to gain leadership qualifications.

Qualifications

• Experience leading an admin team and supervising staff.
• Ability to build relationships with stakeholders.
• Strong time management and organisational skills.

Responsibilities

• Lead and develop a team of Administrators delivering apprenticeship services for Royal Navy personnel.
• Coordinate day-to-day admin activities and ensure deadlines and SLAs are met.
• Provide coaching, guidance and training to team members to develop their skills.
• Build relationships with Royal Navy stakeholders and internal teams to ensure excellent customer experience.
• Ensure processes comply with apprenticeship, compliance and quality requirements.
• Identify opportunities to improve processes and support learner outcomes.

Skills

Leadership

Time management

Stakeholder management

Customer service

Tools

Microsoft Office

Job description

Have administration experience and ambitions to lead a team? Join us and develop your leadership career while supporting apprenticeship programmes that make a real difference to Royal Navy personnel. We're looking for a Team Leader to lead and develop a team of Administrators responsible for Apprenticeship Programme delivery supporting Royal Navy personnel. You'll ensure high-quality, compliant delivery, support learner success, and work closely with Royal Navy stakeholders and internal teams to provide an outstanding apprenticeship experience.

Job title: Administration Team Leader

Job Description

What you’ll be doing

• Leading and supporting a team of Administrators to deliver a high-quality apprenticeship service for Royal Navy personnel
• Coordinating and overseeing day-to-day administrative activities, ensuring deadlines and service levels are consistently met
• Providing coaching, guidance and training to team members, helping them develop their skills and achieve their potential
• Building positive relationships with Royal Navy stakeholders and internal teams to ensure an excellent customer experience
• Ensuring administrative processes are completed accurately and in line with apprenticeship, compliance and quality requirements
• Identifying opportunities to improve processes, enhancing team performance and supporting successful learner outcomes

Essential qualifications/skills/experience

• Experience working within an admin team, with some supervisory experience
• Experience working with stakeholder with the ability to build relationships
• Good Microsoft Office skills
• Strong time management
• Must be able to obtain Security Clearance (SC)

Desirable qualifications/skills/experience

• An understanding of apprenticeships

About Selborne

Selborne is a bold, £1 billion, 12-year transformation of Royal Navy training, led by Capita and a powerhouse consortium known as Team Fisher — including Raytheon UK, Fujitsu, and the University of Lincoln. Together, we're modernising military education with cutting‑edge tech like simulators and data analytics, all under a collaborative "one team" approach with the Royal Navy. It's a shared mission to deliver smarter, more effective training for sailors and marines across the naval enterprise.

To learn more please visit: https://www.capita.com/careers/tomorrows-navy#reciteEnable

What’s in it for you

• Offering a salary of £29,705.20
• 23 days’ holiday (rising to 27), plus option to buy extra leave
• Pension, life assurance, cycle‑to‑work scheme, and enhanced family leave
• Lifestyle perks including retail, travel, and wellbeing discounts
• Paid volunteering day and access to inclusive employee networks
• Onsite, secure parking
• Catering facilities and onsite Gym
• Opportunity to obtain a qualification in Leadership and Management

#CareersWithPurpose

• Customer first, always
• Fearless innovation
• Achieve together
• Everyone is valued

Equal Opportunities At Capita, we’re committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process.

Please email [e-mail] or call 07784 237318 and we’ll get back to you to discuss.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [e-mail]

Location: Fareham , United Kingdom

Time Type: Full time

Contract Type: Permanent

Capita is an AI-enabled business services partner. We work with organisations across the public and private sectors, helping them deliver better, more efficient services. Every day, millions of people rely on services we support across central and local government and regulated industries. We combine technology, data and AI with the expertise and judgement of our people to help clients solve complex challenges and deliver better outcomes for the people and communities they serve.