Administration Team Leader

Capita plc; Fareham; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

23 days' holiday (rising to 27)

Pension

Life assurance

Cycle-to-work scheme

Enhanced family leave

Lifestyle discounts

Paid volunteering day

Inclusive employee networks

Onsite secure parking

Catering facilities

Onsite Gym

Leadership and Managementqualification

Job summary

Capita plc in Fareham is seeking a Team Leader to guide a team of Administrators delivering apprenticeship programmes for Royal Navy personnel. You will supervise, coach and coordinate daily admin tasks to meet deadlines and quality standards, fostering strong Navy and internal collaboration.

Work is full-time (37.5 hours). Capita offers a competitive package and opportunities for professional development including a leadership qualification.

Qualifications

• Experience leading an admin team with supervisory duties.
• Ability to build relationships with stakeholders.
• Proficient in Microsoft Office applications.
• Excellent time management and organizational skills.
• Must be able to obtain UK Security Clearance (SC).
• Desirable understanding of apprenticeships.

Responsibilities

• Lead and support a team of Administrators to deliver a high-quality apprenticeship service for Royal Navy personnel.
• Coordinate and oversee day-to-day administrative activities, ensuring deadlines and service levels are met.
• Provide coaching, guidance and training to team members to develop skills and potential.
• Build positive relationships with Royal Navy stakeholders and internal teams to ensure excellent service.
• Ensure processes are completed accurately in line with apprenticeship, compliance and quality requirements.
• Identify opportunities to improve processes, boosting team performance and learner outcomes.

Skills

Admin team leadership

Stakeholder management

MS Office

Time management

Security clearance

Apprenticeships understanding

Job description

Have administration experience and ambitions to lead a team? Join us and develop your leadership career while supporting apprenticeship programmes that make a real difference to Royal Navy personnel.

We're looking for a Team Leader to lead and develop a team of Administrators responsible for Apprenticeship Programme delivery supporting Royal Navy personnel. You'll ensure high-quality, compliant delivery, support learner success, and work closely with Royal Navy stakeholders and internal teams to provide an outstanding apprenticeship experience.

Full-time role - 37.5 hours a week

HMS Collingwood

What you'll be doing:

• Leading and supporting a team of Administrators to deliver a high-quality apprenticeship service for Royal Navy personnel
• Coordinating and overseeing day-to-day administrative activities, ensuring deadlines and service levels are consistently met
• Providing coaching, guidance and training to team members, helping them develop their skills and achieve their potential
• Building positive relationships with Royal Navy stakeholders and internal teams to ensure an excellent customer experience
• Ensuring administrative processes are completed accurately and in line with apprenticeship, compliance and quality requirements
• Identifying opportunities to improve processes, enhancing team performance and supporting successful learner outcomes

Essential qualifications/skills/experience

• Experience working within an admin team, with some supervisory experience
• Experience working with stakeholder with the ability to build relationships
• Good Microsoft Office skills
• Strong time management
• Must be able to obtain Security Clearance (SC)

Desirable qualifications/skills/experience

• An understanding of apprenticeships

About Selborne

Selborne is a bold, 1 billion, 12-year transformation of Royal Navy training, led by Capita and a powerhouse consortium known as Team Fisher - including Raytheon UK, Fujitsu, and the University of Lincoln. Together, we're modernising military education with cutting-edge tech like simulators and data analytics, all under a collaborative "one team" approach with the Royal Navy. It's a shared mission to deliver smarter, more effective training for sailors and marines across the naval enterprise.

To learn more please visit: https://www.capita.com/careers/tomorrows-navy#reciteEnable

What's in it for you:

• Offering a salary of 29,705.20
• 23 days' holiday (rising to 27), plus option to buy extra leave
• Pension, life assurance, cycle-to-work scheme, and enhanced family leave
• Lifestyle perks including retail, travel, and wellbeing discounts
• Paid volunteering day and access to inclusive employee networks
• Onsite, secure parking
• Catering facilities and onsite Gym
• Opportunity to obtain a qualification in Leadership and Management

Join us and discover a career with purpose. #CareersWithPurpose

Customer first, always Fearless innovation Achieve together Everyone is valued

Equal Opportunities

At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email [e-mail] or call 07784 237318 and we'll get back to you to discuss.

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [e-mail]