Administration Team Lead – Branch Operations

Stannah Group

Dartford

On-site

GBP 32,000 - 42,000

Full time

2 days ago
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Benefits offered by this job

Salary (monthly)
Profit share bonus
25 days holiday
Holiday buy option
Pension scheme
Health plan
Life assurance
Long service award
Discount rewards
Employee assistance
Maternity/paternity leave
Free parking
Car allowance

Job summary

Stannah Group in Dartford is seeking a confident Administration Team Leader to support the Office Manager and lead a dedicated administration team. You will ensure smooth delivery of support services across the branch and drive performance, safety, and customer service in a fast-paced environment.

This role requires excellent communication, strong relationship building with colleagues and external stakeholders, and a passion for developing people.

Qualifications

  • Experience leading or supporting an administration team in a fast-paced environment.
  • Strong customer service focus and ability to liaise with stakeholders.
  • Excellent verbal and written communication skills.

Responsibilities

  • Champion Health & Safety and always follow company policies and procedures.
  • Support efficient service delivery while being mindful of costs and business performance.
  • Provide excellent customer service through proactive communication and relationship building.
  • Support team development, training, and continuous improvement initiatives.
  • Use company systems effectively to deliver services on time and maintain operational standards.

Skills

Team leadership
Administration experience
Customer service
Communication
Stakeholder liaison
Health & Safety awareness

Tools

Office software

Job description

Stannah Group in Dartford is seeking a confident Administration Team Leader to support the Office Manager and lead a dedicated administration team. You will ensure smooth delivery of support services across the branch and drive performance, safety, and customer service in a fast-paced environment.

This role requires excellent communication, strong relationship building with colleagues and external stakeholders, and a passion for developing people.

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