Branch Administrator — Profit Share & Pension

Stannah; Greater London; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Market aligned salary

Profit share bonus scheme

Holiday buy extra days’ annual leave

Pension scheme with matched contrib.

SimplyHealth cash plan

Life assurance scheme

Long service award

Employee discount scheme

Employee assistance programme

Enhanced maternity/paternity provision

Free parking

Job summary

Stannah is seeking a Branch Administrator for our London infrastructure Service Branch in Orpington. You will provide comprehensive admin support, coordinate with customers and engineers, and ensure accurate records and invoicing while maintaining excellent Health & Safety standards.

The role requires prior busy office experience, proficiency with Microsoft Office, and ability to perform under pressure in a fast-paced, customer-oriented environment.

Qualifications

• Essential previous experience in a busy office environment.
• Experience scheduling engineers and coordinating field teams.
• Proficiency in Microsoft Office and handling a pressured, customer-focused environment.

Responsibilities

• Provide full administrative support to the branch and service team.
• Maintain strong communication with internal and external stakeholders.
• Raise and check invoices, handle customer records and general office duties.
• Answer customer calls and deal with queries.
• Schedule planned maintenance and liaise with customers.
• Promote and ensure Health & Safety compliance across branch activity.
• Demonstrate excellent planning, prioritisation and organisational skills.

Skills

Communication skills

Customer service

Organizational skills

Team coordination

Tools

Microsoft Office

Data interpretation

Job description

Stannah is seeking a Branch Administrator for our London infrastructure Service Branch in Orpington. You will provide comprehensive admin support, coordinate with customers and engineers, and ensure accurate records and invoicing while maintaining excellent Health & Safety standards.

The role requires prior busy office experience, proficiency with Microsoft Office, and ability to perform under pressure in a fast-paced, customer-oriented environment.