Administrative Team Leader — Branch Operations & People

SmartRecruiters, Inc.; Dartford; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Profit share scheme

Holiday buy/sell option

Pension scheme

Health plan (SimplyHealth)

Life Assurance

Long service award

Employee assistance programme

Free parking

Job summary

Stannah Group is seeking a proactive Administration Team Leader to head the Branch Administration team in Dartford, supporting the Office Manager and ensuring smooth delivery of support services across the branch. The role emphasizes people leadership, development, and a strong customer-service focus.

You will lead in a fast-paced environment, build strong relationships with stakeholders, and drive performance while maintaining safety and service excellence.

Qualifications

• Experience leading or coordinating an administration team in a busy environment.
• Strong verbal and written communication skills.
• Ability to build relationships at all levels with internal and external stakeholders.
• Focus on safety, service standards and continuous improvement.

Responsibilities

• Lead the administration team daily to deliver services across the branch.
• Support employee development and wellbeing within the team.
• Drive performance and maintain high service standards for colleagues, customers and stakeholders.
• Collaborate with the Office Manager to ensure smooth delivery of support services.
• Champion Health & Safety and follow company policies.

Skills

Leadership

Communication

Customer service

Relationship building

People development

Health & safety

Job description

Stannah Group is seeking a proactive Administration Team Leader to head the Branch Administration team in Dartford, supporting the Office Manager and ensuring smooth delivery of support services across the branch. The role emphasizes people leadership, development, and a strong customer-service focus.

You will lead in a fast-paced environment, build strong relationships with stakeholders, and drive performance while maintaining safety and service excellence.