Administration Team Lead

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated clerical support member to join their multidisciplinary team. This role involves managing administrative tasks, supporting staff, and ensuring efficient operations within the Haringey Locality Therapies Team. The ideal candidate will possess excellent communication skills and demonstrate a proactive approach to problem-solving. You will be instrumental in maintaining accurate client records and assisting with various office duties. If you thrive in a dynamic environment and are committed to supporting healthcare teams, this opportunity is perfect for you.

Qualifications

• Proficiency in Excel and accurate typing skills are essential.
• Experience in office systems management and client database use is required.

Responsibilities

• Manage administrative workload and support staff in delegating tasks.
• Line manage a team to ensure operational efficiency.

Skills

Excel

Office Skills

Communication

Organizational Skills

Education

BTEC or equivalent

Job description

The job description provides comprehensive details about the role, responsibilities, and organizational values. However, it can benefit from improved formatting for clarity and readability. For example, using consistent headings, breaking long paragraphs, and organizing sections with clear HTML tags such as

for subsections and

for lists would enhance engagement. Additionally, removing or condensing repetitive or overly detailed content, such as the extensive safeguarding policies, could improve focus. Here is a refined version with better structure and clarity:

Job Role Overview

Provide clerical support to the Haringey Locality Therapies Team and the wider District Nursing Teams. Participate in team meetings and work as a member of the multidisciplinary team.

Key Responsibilities

• Manage administrative workload effectively, supporting staff to delegate tasks appropriately.
• Line manage a team of admin staff, ensuring daily operational efficiency.
• Communicate with external agencies on behalf of the team.
• Provide reception services, greeting visitors and handling telephone inquiries.
• Support team members with secretarial duties, including typing and document management.

Additional Duties

• Assist with appointment scheduling, transport arrangements, and client queries.
• Maintain accurate client records and manage stock and supplies.
• Participate in team meetings, training, and governance activities.
• Support data analysis and reporting to inform team decisions.

Person Specification

Qualifications: BTEC or equivalent, proficiency in Excel, accurate typing, office skills, experience with email and networks.

Experience: Office systems management, reception, stock control, client database use, staff supervision, healthcare environment experience.

Personal Qualities: Excellent communication, flexible, able to work under pressure, autonomous, organized.

Safeguarding

All staff must adhere to safeguarding policies, participate in training, and promote the welfare of children and vulnerable adults.