Administration Supervisor

Fortius Clinic; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in orthopaedic care is seeking a Surgical Administration Supervisor for a 12-month fixed-term contract in London. This role is pivotal in ensuring smooth operations within surgical wards, requiring strong leadership and organizational skills. The ideal candidate will thrive in a fast-paced environment, managing clerical duties and liaising between clinical and administrative teams. With a focus on enhancing patient experience, this position offers a unique opportunity to contribute to a leading clinic's mission of excellence in musculoskeletal care. Join a dedicated team and enjoy a range of competitive benefits while making a meaningful impact.

Benefits

Private Medical Insurance

Dental Insurance

Referral Scheme

Company Pension Scheme

Perkbox Discounts

Employee Assistance Programme

Occupational Health Services

Season Ticket Loans

Cycle to Work Scheme

Childcare Vouchers

Qualifications

• Previous senior experience in customer service and/or administration roles.
• Experience managing a team with excellent communication skills.

Responsibilities

• Oversee coordination and management of clerical duties for surgical wards.
• Act as key liaison between clinical teams and administrative teams.

Skills

Customer Service

Team Management

Communication Skills

Time Management

Patient Management Systems

Microsoft Office

Job description

Fortius are now hiring a Surgical Administration Supervisor, to work on a 12-month Fixed Term Contract.

This position is based at their hospital in Marylebone, London.

This is a Monday - Friday on-site role, requiring presence every day.

About Fortius:

The Fortius Group is the UK's leading private orthopaedic and sports injury group. Founded in London by a group of leading Orthopaedic Surgeons and Radiologists, with a shared vision of building a worldwide centre of excellence in musculoskeletal care. Their goal was to create a clinic bringing together the country's top experts in orthopaedics and sports injury treatment, committed to advancing medical science and enhancing patient experience.

The group now includes over 80 specialists, operating two outpatient and diagnostic clinics, a surgical centre, and an innovative inpatient unit for joint replacement surgery, in partnership with Bupa.

Overall Purpose:

The Surgical Administration Supervisor oversees the coordination and management of clerical duties for Fortius Surgical wards and theatre administrative teams.

This role suits individuals who are adaptable, proactive, and capable of working in a fast-paced environment. The supervisor acts as the key liaison between clinical teams, bookings, and administrative teams, leading the day-to-day operations of the surgical wards across both sites.

Benefits:

• Highly competitive salary
• Private Medical + Dental Insurance through Bupa
• Referral Scheme: earn £1500 for every successful referral!
• Company Pension Scheme
• Perkbox - discounts from high street brands
• Employee Assistance Programme
• Occupational health services
• Season Ticket Loans
• Cycle to work scheme
• Childcare Vouchers

Minimum Requirements:

• Previous senior experience in customer service and/or administration roles
• Experience managing a team
• Excellent communication skills
• Healthcare sector experience
• Organized with excellent time management skills
• Ability to prioritize in a busy workload without supervision
• Experience with patient management systems
• Polite and helpful telephone manner
• Flexible and adaptable to a high-paced environment
• Ability to handle sensitive information confidentially
• Proficient in Microsoft Office and Outlook