Administration Supervisor

Fortius; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Surgical Administration Supervisor for a 12-month fixed-term contract in London. This exciting role requires an adaptable individual to manage clerical operations in a fast-paced hospital environment. You will be the key link between clinical teams and administration, ensuring smooth operations across both sites. The role offers a competitive salary and a range of benefits, including private medical insurance and a referral scheme. Join a dedicated team committed to advancing musculoskeletal care and enhancing patient experiences.

Benefits

Private Medical Insurance

Dental Insurance

Referral Scheme

Company Pension Scheme

Perkbox Discounts

Employee Assistance Programme

Occupational Health Services

Season Ticket Loans

Cycle to Work Scheme

Qualifications

• Senior experience in customer service and administration.
• Proven ability to manage a team effectively.

Responsibilities

• Oversee clerical duties across surgical wards and theatre teams.
• Act as liaison between clinical teams and administrative staff.

Skills

Customer Service

Team Management

Healthcare Sector Experience

Time Management

Patient Management Systems

Microsoft Office Proficiency

Tools

Microsoft Outlook

Job description

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Fortius is hiring a Surgical Administration Supervisor for a 12-month Fixed Term Contract.

This role is based at their hospital in Marylebone, London.

The position is Monday to Friday, working on-site every day.

About Fortius:

The Fortius Group is the UK's leading private orthopaedic and sports injury provider. Founded in London by top Orthopaedic Surgeons and Radiologists, their mission is to establish a global centre of excellence in musculoskeletal care. They aim to unite the country's leading experts in orthopaedics and sports injury, committed to advancing medical science and enhancing patient care.

Their team includes over 80 specialists, with outpatient and diagnostic clinics, a surgical centre, and an inpatient unit for joint replacement surgery in partnership with Bupa.

Overall Purpose:

The Surgical Administration Supervisor oversees the coordination and management of clerical duties across Fortius surgical wards and theatre administrative teams.

This role suits an adaptable, proactive individual capable of working in a fast-paced environment. The supervisor acts as the key liaison between clinical teams, bookings, and administrative staff to ensure smooth daily operations across both sites.

Benefits include:

• Highly competitive salary
• Private Medical + Dental Insurance via Bupa
• Referral Scheme: earn £1500 for every successful referral!
• Company Pension Scheme
• Perkbox discounts
• Employee Assistance Programme
• Occupational health services
• Season Ticket Loans
• Cycle to work scheme

Minimum Requirements:

• Previous senior experience in customer service and/or administration
• Experience managing a team
• Healthcare sector experience
• Organized with excellent time management skills
• Ability to prioritize workload independently
• Experience with patient management systems
• Polite, helpful telephone manner
• Flexibility and adaptability in a high-paced environment
• Ability to handle sensitive information confidentially
• Proficiency in Microsoft Office and Outlook