Administration Supervisor

TN United Kingdom; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Surgical Administration Supervisor to manage clerical operations and team coordination within their renowned healthcare facility. This role is pivotal in ensuring seamless communication between clinical teams and administrative staff, contributing to the overall efficiency of surgical wards. Ideal candidates will possess strong leadership skills, a background in customer service, and the ability to thrive in a dynamic environment. With a commitment to excellence in patient care, this organization offers a supportive workplace and numerous benefits, making it an exciting opportunity for those passionate about healthcare administration.

Benefits

Private Medical Insurance

Dental Insurance

Referral Scheme

Company Pension Scheme

Perkbox Discounts

Employee Assistance Programme

Occupational Health Services

Season Ticket Loans

Cycle to Work Scheme

Qualifications

• Senior experience in customer service and administration.
• Experience managing a team in a healthcare setting.

Responsibilities

• Oversee clerical duties for surgical wards and theatre teams.
• Act as liaison between clinical and administrative teams.

Skills

Customer Service

Team Management

Healthcare Experience

Time Management

Patient Management Systems

Microsoft Office

Organizational Skills

Tools

Microsoft Outlook

Job description

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Fortius are now hiring a Surgical Administration Supervisor, to work on a 12-month Fixed Term Contract.

This position is based at their Hospital in Marylebone, London.

This is a Monday - Friday role, working on-site every day.

About Fortius:

The Fortius Group is the UK's leading private orthopaedic and sports injury group. Founded in London by a group of leading Orthopaedic Surgeons and Radiologists, with a shared vision of building a worldwide centre of excellence in musculoskeletal care. Their goal is to bring together the country's leading experts in orthopaedics and sports injury treatment, committed to advancing medical science and enhancing patient experience.

The group now includes over 80 specialists, with two outpatient and diagnostic clinics, a surgical centre, and an innovative inpatient unit for joint replacement surgery, in partnership with Bupa.

Overall Purpose:

The Surgical Administration Supervisor oversees the coordination and management of clerical duties for Fortius Surgical wards and theatre administrative teams.

This role suits someone who is adaptable, proactive, and able to work in a fast-paced environment. The supervisor acts as the key liaison between clinical teams, bookings, and administrative teams to manage day-to-day operations across both sites.

Benefits include:

• Highly competitive salary
• Private Medical + Dental Insurance through Bupa
• Referral Scheme: earn £1500 for every successful referral!
• Company Pension Scheme
• Perkbox discounts
• Employee Assistance Programme
• Occupational health services
• Season Ticket Loans
• Cycle to work scheme

Minimum Requirements:

• Previous senior experience in customer service and/or administration
• Experience managing a team
• Healthcare sector experience
• Organized with excellent time management skills
• Ability to prioritize workload independently
• Experience with patient management systems
• Polite and helpful telephone manner
• Flexibility and adaptability to a high-paced environment
• Ability to handle sensitive information confidentially
• Proficiency in Microsoft Office and Outlook