Administration Officer - HMP Forest Bank

NHS; Salford; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare service organization is seeking a Healthcare Administrator to join the team at HMP Forest Bank. The role involves providing comprehensive administrative support within the Prison Healthcare Department, ensuring high standards of service delivery. Ideal candidates should possess solid organizational and communication skills, along with a background in busy office environments. The position offers a competitive salary, with options for both full-time and part-time work, and contributes significantly to the well-being of the community.

Benefits

Access to NHS Pension

Annual leave on your Birthday

Training and Development opportunities

Flexible Working

Employee Assistance and Health programs

Up to 33 days annual leave

Qualifications

• Experience of working effectively in a busy office environment.
• Experience in delivering high-quality customer service.
• In-depth knowledge of Microsoft Office packages.

Responsibilities

• Provide comprehensive administration and information services.
• Work as part of the administration team within the Prison Healthcare Department.
• Ensure high-quality clerical and administrative duties.

Skills

Organization skills

Communication skills

Customer service

Data entry

Education

GCSE or equivalent in Maths and English

NVQ level III in administration or secretarial

Tools

Microsoft Office

SystmOne

Job description

Job summary

Are you looking an opportunity to work in a challenging environment and support a multi‑disciplinary team of clinical staff providing healthcare services to offenders? Spectrum Community Health Services are currently recruiting for a committed and highly motivated Healthcare Administrator to join the friendly healthcare team at His Majesty's Prison Forest Bank. HMP Forest Bank is a Category B reception prison serving the courts of the Greater Manchester adult males over the age of 18.

Main duties of the job

The post holder will provide comprehensive administration and information services within the Prison Healthcare Department. They will work as part of the administration team to provide high quality clerical, administrative duties for the Physical Health and Clinical Substance Misuse Services within HMP Forest Bank. The post holder will provide excellent administration and communication skills and work flexibly in response to the service needs. The post holder will be responsible for all aspects of administrative support. The post holder will be line managed and supported on a day‑to‑day basis by the Administration Team Lead and Practice Manager.

About us

BE THE DIFFERENCE IN HEALTHCARE

Spectrum Community Health CIC provides a range of award‑winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not‑for‑profit social enterprise and Community Interest Company our focus is centred on people – our patients, service users, staff and partners.

We are building on our ambition to deliver the best in health and wellbeing on a values‑driven ethos and to maintain the highest standards of patient care and service. We are an expanding organisation, but we aim to grow without compromising on quality and social value.

Join our team

We're looking for passionate individuals to join our diverse and innovative team.

Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge we've got a role for you!

• Access to NHS Pension
• Annual leave on your Birthday
• Welcome payment for some posts
• Refer a friend scheme
• Training and Development opportunities
• Flexible Working
• Access to Employee Assistance and Health and Wellbeing programmes
• Up to 33 days annual leave

Our Mission

Holistic interventions delivered with compassion for the stigmatised and marginalised in our communities

Our Vision

Quality healthcare that makes a difference to people's lives, regardless of circumstances.

Details

Date posted: 22 December 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £24,937 to £26,598 a year per annum

Contract: Permanent

Working pattern: Full‑time, Part‑time

Reference number: 847‑RM‑25‑V772

Job location: HMP Forest Bank, Salford, M27 8FB

Job description and responsibilities

Please see job description and person specification. Further details can be discussed with Practice Manager Robyn Haworth via email at [e-mail]

Person Specification

Qualifications (Essential)

• GCSE or equivalent in Maths and English
• NVQ level III in administration or secretarial or equivalent
• Word processing or Typing to level 3 or equivalent
• European Computer Driving Licence or equivalent to evidence competence in Microsoft Office applications including Word and Excel

Experience (Essential)

• Experience of working effectively in a busy office environment undertaking a range of administration duties
• Experience working in a customer services environment and delivering high quality service
• Experience of working to deadlines and juggling priorities
• Experience of working with databases
• In‑depth knowledge of Microsoft Office packages including Word/Excel/PowerPoint/Outlook

Desirable

• Knowledge of SystmOne
• Experience of minute taking
• Experience of working in a secure environment and/or healthcare

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Spectrum Community Health CIC

Address: HMP Forest Bank, Salford, M27 8FB