Administration Manager | East London NHS Foundation Trust

East London NHS Foundation Trust; City Of London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A healthcare organization in London seeks an experienced Admin Manager to lead the Senior Admin Team, manage administrative processes, and support senior managers. The role involves team management, KPI reporting, and ensuring efficient service delivery. Candidates should demonstrate strong leadership skills and the ability to manage complex information. This position offers the opportunity to make a positive impact on service users' lives.

Qualifications

• Experience in managing a team and devising new systems.
• Good understanding of leadership and supporting senior managers.
• Ability to handle highly complex and sensitive information.

Responsibilities

• Deputise for Head of Admin.
• Line manage Admin and Clerical staff within the service area.
• Primary management responsibility for the medical secretary teams.

Job description

Overview

The Admin Manager will be part of the Senior Admin Team and lead alongside the Head of Department including providing cover, and will be able to demonstrate experience of managing a team and devising new systems.

They will be responsible for the management of processes ensuring an efficient and effective administrative provision to the service and delivery with local management teams, and they will proactively manage projects by sourcing and processing information, of a highly complex and sensitive nature.

This role requires a good understanding of leadership and supporting senior managers and the Head of Service plus involvement in senior projects.

Main duties

• To deputise for Head of Admin
• To line manage Admin and Clerical staff within the Service area
• Publicity, including website
• KPI Reporting
• Co-working with other senior managers
• Primary management responsibility for the medical secretary teams
• Ward Administration - management of team, ward admin
• Administration management of Forensic Administration team
• Manage the administration cover arrangements at times of staff absence with Head of Administration
• Recruitment lead within designated area of Forensic administration team
• To closely work with and provide cover for Administration Manager colleagues

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Kindly refer to the job description and person specification that is attached to the vacancy profile.

This advert closes on Sunday 21 Sep 2025