Administration Assistant (Occupational Health) - Hybrid

Avon and Somerset Police; Portishead; Hybrid; GBP 23,000 - 30,000; Full time

Job summary

A police force in Portishead seeks a Clerical Assistant for the Occupational Health team. You will support clinical staff with administrative tasks, handle client appointments, and maintain records. The position offers flexibility with the opportunity to work from home. Candidates should be organised, IT literate, and able to work well with others. Experience in a confidential environment is preferred.

Benefits

Continuous professional development

Local Government Pension Scheme

Employee Assistance scheme

Staff discount scheme

Free on-site parking

Qualifications

• Experience of managing diaries and appointments.
• Ability to reorganise and maintain both digital and paper records.
• Excellent interpersonal skills and ability to greet clients professionally.

Responsibilities

• Providing word processing and typing support, compiling letters.
• Maintaining records and general administration.
• Handling client appointments and telephone enquiries.

Skills

Microsoft Office packages (Word, Outlook, Excel)

Strong organisational skills

Good communication skills

Data processing accuracy

Experience in a confidential environment

Job description

Overview

We’re looking for a Clerical Assistant to join our Occupational Health team, to support the clinical and therapy teams in delivering a high-quality service. In this role you will be the first point of contact for users of the service. This is an excellent opportunity for someone who is organised, people-focused, IT literate and keen to contribute to a supportive environment.

You will work closely with clinical staff, helping to manage diaries, arrange appointments for clients, prepare paperwork, and provide administrative support for all activities from recruitment to retirement. The role is full time based at Portisfields, reporting to the Office Manager.

Main Responsibilities

• Providing confidential word processing and typing support, including compiling letters
• Maintaining records (both digital and paper-based), sorting post, and general administration
• Managing diaries and booking client appointments
• Ordering and maintaining stationery, equipment, and supplies
• Greeting clients and handling telephone enquiries in a professional manner
• Assisting flexibly across the team and wider unit as needed
• Provide bespoke support to the clinical teams in areas such as PSS administration and recruitment / health surveillance activities

Skills and Experience Required

• Confident using Microsoft Office packages (Word, Outlook, Excel)
• Strong organisational and time management skills
• Good communication skills and the ability to work well with others
• Experience of inputting and processing data accurately
• Experience of working in a confidential environment and awareness of data protection requirements and confidentiality issues surrounding electronic and manual records

What we can offer you

A package of financial, lifestyle and health benefits to support whatever stage of life you're in. Including:

• Continuous professional development
• Local Government Pension Scheme
• Employee Assistance scheme offering help through counselling services, legal advice, fitness advice, personal coaching and health assessment
• Staff discount scheme for savings on shopping, days out, sporting events, holidays
• Blended working approach with the option to work from your home address for a proportion of the week
• Free on-site parking

Additional Information

This is a full-time position, working between Portisfields in Portishead and your home address. The unit operates between Monday – Friday and the hours of 0800 - 1745. Admin team cover is provided on a rota basis alternating between 0800 - 1600 and 0945 - 1745.

Full training on relevant in-house systems will be provided, and ongoing support is available to help you succeed and grow in the role.

For more information please see the job description attached.

About us

Diversity is a strength and individuality is an asset. We recognise the benefit different life experience and perspectives can bring. We are on a journey to become the most inclusive police force in the country.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Blended Working / Hybrid Working

Avon and Somerset Police encourage flexible working where operationally possible. This role has been identified as a blended role. The successful candidate for this role will have the opportunity to work from home whilst also at a secondary work location, which will be a police premises. The successful applicant will have the option to discuss working arrangements with their line manager. All applicants must reside within the UK.