Administration Assistant

British Army; Greater London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A UK-based charity is seeking an experienced administrative support professional to assist in the smooth running of operations. You will be responsible for a wide range of administrative tasks and must demonstrate strong organisational and communication skills. This role is ideal for someone with a cheerful attitude who can effectively manage their workload both from home and in our London office. The position offers generous benefits including extensive leave allowances and personal accident insurance.

Benefits

Personal Accident Insurance

15 days sick pay

Contributory pension scheme

20 days annual leave plus Bank Holidays

Volunteering leave

Qualifications

• Experience of carrying out an organisational or administrative function.
• Ability to manage own workload effectively.
• Strong customer service skills.
• Strong written and verbal communication skills.
• Flexibility to work both remotely and in the London office.

Responsibilities

• Provide effective administrative support to the Office Manager and wider team.
• Ensure smooth running of two charities.
• Support on various tasks including administration and office management.
• Provide excellent customer service while addressing enquiries.
• Help improve the charities' outreach and effectiveness.

Skills

Organisational skills

Time management

Customer service skills

Written communication

Verbal communication

Job description

You will provide effective administrative support to the Office Manager and the wider team to ensure the smooth running of the two charities, the Army Cadet Charitable Trust UK (ACCT UK) and the Combined Cadet Force Association (CCFA). You will support across a range of tasks including administration, office management, supporting on our insurance provision as well as meetings and event support.

A cheerful, can‑do attitude is essential, as is the ability to work well with a diverse range of staff based in the head office and across the UK. You will be organised, have excellent attention to detail and the ability to prioritise and manage a varied workload. You will have strong written and verbal communication skills. You will provide excellent customer service while addressing both internal and external enquiries. Full training will be given to the right candidate.

Essential Skills

• Experience of carrying out an organisational or administrative function (this can be professional or in a personal/voluntary capacity).
• Ability to manage own workload and can demonstrate good time management.
• Strong customer service skills.
• Strong written and verbal communication skills.
• The ability to work both from home and from our London office.

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant‑making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other's lives.

Who we are

You will join a small, friendly and supportive team who believe collaboration is the key to success. By joining our team you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity's work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life‑stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes!

Benefits

• Personal Accident Insurance, including loss of earnings cover and death benefit.
• 15 days of sick pay in any 12‑month period (after 12 months employment – pro‑rata for part time staff).
• A contributory pension scheme (you contribute at least 5 % and we will contribute 10 %).
• Good leave allowances (which are offered pro‑rata for part time staff):

• 20 days annual leave plus Bank Holidays.
• Additional privilege leave, on set days each year, such as between Christmas and New Year.
• An additional five days of volunteering leave.

Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.