Admin Team Coordinator

NHS; Aldershot; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare organization in Aldershot seeks an efficient Admin Team Coordinator to support the Healthy Child Programme. The role involves providing essential administrative support to clinicians, managing appointments and referrals using the Open RiO system, and collaborating with both clinical and non-clinical teams. Candidates must possess excellent IT and communication skills, along with a full valid driving license and access to a car. A commitment to improving child health services within the community is essential.

Qualifications

• Experience with appointment booking and managing referrals.
• Full driving licence and access to a car with business insurance.
• Ability to work in different locations as needed.

Responsibilities

• Provide comprehensive administrative support to clinicians.
• Manage appointments, referrals, and transfers using the Open RiO system.
• Collaborate with clinical and non-clinical team members.

Skills

Excellent IT skills

Excellent communication skills

Time management

Customer care

Education

NVQ Level 3 or equivalent

English and Maths GCSE or equivalent

Job description

Go back Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Admin Team Co-Ordinator

The closing date is 25 January 2026

An exciting opportunity has arisen within Hampshire and Isle of Wight Healthcare Foundation Trust (HIOWH) to appoint an efficient and motivated Admin Team Coordinator to work within our 0-19 Children and Family Services team based in Aldershot. You will be joining a leading organisation that is both forward thinking and innovative. HIOWH is committed to improving the quality of child health services across Hampshire and takes pride in rewarding the success of its staff.

Main duties of the job

The Admin Team Coordinator is integral to providing comprehensive administrative support to the clinicians who support the delivery of the Healthy Child Programme (HCP) to children, young people, and families living within Hampshire.

The Admin Team Coordinator will work in collaboration with the clinical and non-clinical team members and will have responsibility for managing the administrative process for booking appointments, managing referrals and transfers in and out of the team using the Open RiO electronic patient system, in accordance with standard operating procedures.

With a positive approach to customer care you will need to be able to demonstrate excellent communication skills, prioritise your workload and manage your time efficiently.

Applicants must have excellent IT skills and be prepared to work in other bases when necessary.

Due to the nature of the post it is essential that you have access to a car, a full valid driving licence and insurance for business use.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

• NVQ Level 3 or 2 A/ AS Levels or equivalent experience.
• English and Maths GCSE or equivalent.
• Full driving licence and access to car with insurance for business use.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.