Admin Officer (Court Usher)

Brook Street; Great Yarmouth; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Veteran interview guarantee

Disability Confident Leader

Gold Defence Employer Recognition

Job summary

Brook Street is recruiting an Admin Officer (Court Usher) for a busy Great Yarmouth courthouse. This 37-hour-per-week, office-based role pays £12.86 per hour and involves frontline public-facing duties, coordinating court activity, and supporting day-to-day admin to keep proceedings running smoothly.

You will be the calm, dependable point of contact in a fast-paced environment, engaging with judiciary staff, attendees and other stakeholders while maintaining accuracy and professionalism at all

Qualifications

• Frontline administrative experience in busy public settings.
• Ability to handle frontline public-facing duties with professionalism.
• Attention to accuracy in administrative tasks.

Responsibilities

• Provide frontline support and public-facing duties
• Coordinate entry/exit of people in court
• Support administrative tasks to keep courts running
• Engage with stakeholders and communicate information clearly
• Assist across 2-3 crime courts on busy days

Skills

Face-to-face communication

Administrative accuracy

Public engagement

Under pressure

Job description

Admin Officer (Court Usher) - AO (Frontline)

Location: NR30 1PW

Additional information:

• Office-based role, 37 hours per week
• Pay rate: £12.86 per hour

If you're someone who thrives on being the calm, dependable point of contact in busy environments, this is a brilliant opportunity to support the smooth running of court proceedings in Great Yarmouth. Our client is looking for an AO Admin Officer (Court Usher) to provide essential public-facing duties while coordinating day-to-day administrative activity on a busy site.

What you'll be doing:

• Provide business-critical, frontline support and deliver essential public-facing duties
• Support the processing of administrative tasks to help courts run efficiently
• Coordinate people entering and exiting court (public in/out) in a clear and professional way
• Engage with a range of stakeholders, ensuring information is communicated appropriately
• Support an active courthouse environment handling court activity across 2-3 crime courts on any given day

What you'll bring:

• Confidence working face-to-face in a fast-paced setting
• Strong administrative awareness with a focus on accuracy and consistency
• A professional, respectful manner when engaging with the public and stakeholders
• The ability to stay composed and helpful under pressure
• A "do the right thing" attitude-reliability matters in this role

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.