Admin Officer

Brook Street; Hastings; On-site; GBP 15,000 - 21,000; Part time

Job summary

Brook Street is recruiting an Admin Officer in East Sussex. This part-time role supports courts, with duties such as preparing papers, handling records, and assisting with hearings.

You will work 2 days a week, 9:00am to 5:00pm, at £12.86 per hour, with potential to cover at other local offices as needed. The successful candidate will have strong organisational and communication skills, accuracy in administrative tasks, and a customer-focused approach.

Qualifications

• Strong customer service instincts and a helpful, polite approach.
• Accurate administration skills with attention to detail.
• Clear communication with stakeholders.
• Practical problem-solving within guidelines.

Responsibilities

• Prepare papers, files and documentation for hearings and tribunals.
• Produce standard letters and correspondence and notes/reports.
• Maintain and update records on in-house systems; data input.
• Handle post opening, photocopying and filing; respond to enquiries.
• Clerking duties for civil and family courts; ensure materials are up to date.
• Clerking duties for civil and family courts and tribunals—ensuring materials are up to date and ready.
• Contact relevant parties, schedule activity, serve documents and complete related administration.
• Support Team Information Board (TIB) meetings and help keep them timely and effective.
• Work to workload targets, balancing throughput with accuracy.
• Check and verify documents, records, accounts, claims and returns against procedures and quality standards.
• Help assemble information for reporting, bundles and daily TIB preparation.
• Undertake basic statistical analysis and carry out limited financial processing where required.
• Contribute to continuous improvement—using Lean principles and problem-solving within clear processes.

Skills

Customer service

Attention to detail

Communication

Problem solving

Time management

Data entry

Job description

Admin Officer
Location: East Sussex, TN34 1QX
Working Days / Hours: Part time 2 days a week may vary - court ushering
Working Pattern: 9:00am - 5:00pm
Pay Rate: £12.86 per hour

If you're the type of person who thrives on organisation, clear communication, and getting things "right first time", this could be a rewarding step into a role that keeps the courts running smoothly. Our Client is hiring for an Admin Officer to be part of a team supporting cases and court users with professionalism, care, and accuracy.

What you'll be doing:

• Prepare papers, files and documentation for hearings, meetings and tribunal activities
• Produce standard letters and correspondence, along with minutes, notes and reports using set guidelines
• Maintain and update records on an in-house computer system, including data input
• Handle post opening and dispatch, photocopying and filing
• Support counter enquiries (face to face), written and telephone enquiries
• Clerking duties for civil and family courts and tribunals-ensuring materials are up to date and ready
• Contact relevant parties, schedule activity, serve documents and complete related administration
• Support Team Information Board (TIB) meetings and help keep them timely and effective
• Work to workload targets, balancing throughput with accuracy
• Check and verify documents, records, accounts, claims and returns against procedures and quality standards
• Help assemble information for reporting, bundles and daily TIB preparation
• Undertake basic statistical analysis and carry out limited financial processing where required
• Contribute to continuous improvement-using Lean principles and problem-solving within clear processes

What you'll bring:

• Strong customer service instincts with a helpful, polite and prompt approach
• Accurate administration skills with attention to detail and quality
• Confident handling enquiries and communicating clearly with different stakeholders
• Practical problem-solving using guidelines and escalation when issues are complex
• Reliable time management working within team structures and management support
• Comfort using computer systems for records and data input

Additional information

This role involves flexibility to work occasionally at other local offices as needed.

If you're successful in your application an Enhanced DBS will be required as part of the on-boarding checks with Brook Street.

Ready to make a meaningful impact while developing your administrative career in a supportive government environment?

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.