Admin Manager | University Hospitals Coventry and Warwickshire NHS Trust

UHCW NHS Trust; Coventry; On-site; GBP 80,000 - 100,000; Full time

Job summary

A major healthcare provider in Coventry seeks a proactive Administrative Manager to lead the Radiology central administration team. The role involves overseeing daily management, ensuring compliance with national targets, and enhancing operational efficiency. Candidates should possess strong leadership, data analysis skills, and healthcare administration experience. The position offers a unique opportunity to support the Trust's mission of delivering high-quality patient care while ensuring staff development and efficient service delivery.

Qualifications

• Experience in administrative management within healthcare settings.
• Strong leadership and interpersonal skills.
• Ability to analyse data and generate reports.

Responsibilities

• Oversee day-to-day administrative management of the department.
• Manage recruitment, retention, and performance of staff.
• Ensure compliance with Trust standards and national policies.

Job description

Overview

To provide leadership and daily management for the Radiology central administration team, ensuring timely and accurate coordination of reception, referrals, and reporting. The post holder will oversee performance monitoring, rota coordination, complaints management, and escalation processes to maintain compliance with national targets and patient safety standards. This role is critical to supporting DM01 and RTT performance and ensuring efficient delivery of imaging services.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® – University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

We are committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Key Responsibilities

• Oversee day‑to‑day administrative management of the department in line with Trust and national policies.
• Act as a key resource for staff, providing guidance and supporting training development.
• Represent the department at meetings and contribute to strategic planning.
• Lead recruitment, retention and performance management of administrative staff.
• Manage sickness reviews, disciplinary and grievance processes.
• Maintain effective internal and external communication systems.
• Implement and review policies, processes and IT systems for efficiency.
• Coordinate cancer pathways, referrals and outsourcing; monitor waiting lists and PTLs to prevent breaches of DM01, RTT and KPIs.
• Manage Datix incidents and complaints, ensuring compliance and timely resolution.
• Produce weekly performance reports and oversee rota management.
• Undertake project work, data analysis and reporting.
• Ensure accurate patient data input and compliance with Trust standards.
• Support service improvement initiatives and share ideas for development.

Legal & Miscellaneous

Sponsorship is not eligible for this post.

This advert closes on Sunday 11 Jan 2026.